Head of Growth Operations

Summary

Join Sword Health, a Forbes Best Startup Employer, and become our Growth Operations Lead. You will lead and optimize the demand pipeline generation process, track and analyze lead enrichment strategies, serve as the go-to expert for campaign performance analysis, and oversee project management across the department. This role requires 7-10 years of experience in operations, growth, or analytics within a fast-paced B2B environment, strong expertise in pipeline management, and a proven ability to deliver actionable insights. We offer a stimulating, fast-paced environment, career development, competitive salary, the opportunity to work with a talented team, and a flexible remote work policy with unlimited vacation. The position is based in Portugal and requires a valid EU visa; relocation assistance is not provided.

Requirements

• 7-10 years of experience in operations, growth, or analytics roles, ideally within a fast-paced B2B environment
• Strong expertise in pipeline management, lead tracking, and reporting, with a proven ability to deliver actionable insights
• Hands-on experience managing multiple tools and systems to ensure data accuracy and operational efficiency
• Analytical mindset with strong problem-solving skills, capable of synthesizing data into clear, actionable strategies

Responsibilities

• Lead and optimize the demand pipeline generation process, ensuring a clear understanding of lead sources, channel performance, and overall funnel efficiency
• Track and analyze the performance of lead enrichment and nurturing strategies, providing insights to optimize lead quality and pipeline velocity
• Serve as the go-to expert for analyzing campaign performance, understanding lead generation impact, and improving funnel conversion rates
• Oversee project management across the department, ensuring alignment, organization, and flawless execution of all growth initiatives
• Build and maintain a robust demand generation pipeline, ensuring seamless tracking of leads from acquisition to conversion
• Develop detailed reporting and dashboards to monitor funnel performance, lead generation sources, and pipeline velocity across all channels
• Collaborate with other teams to ensure accurate tracking of acquisition & nurturing campaigns and provide actionable insights to improve their effectiveness
• Drive cross-departmental project management, ensuring alignment, prioritization, and timely execution of initiatives

Preferred Qualifications

• A passion for operational excellence and continuous process improvement
• Experience managing a team, with a track record of fostering collaboration and high performance
• Familiarity with lead enrichment and nurturing workflows, ensuring seamless tracking and insights
• An entrepreneurial mindset, with a proactive approach to problem-solving and process innovation

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A stimulating environment with room for creativity
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to our Learning Platform