Turing is hiring a
Head of Operations
Turing
๐ต ~$60k-$81k
๐Remote - United States
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Summary
Join Turing as the Head of Multi-Modal Data Operations and lead a team to deliver high-quality datasets that meet client needs and support AI model development. Refine strategy, manage projects, implement best practices, and foster innovation within the team.
Requirements
- Bachelorโs degree or Masterโs degree preferred
- Overall 12+ years of experience
- 8+ years of experience in content operations, content compliance, content strategy, project management, or a related field, with at least 3 years in a leadership role
- Proven track record of managing large-scale, complex data projects, ideally in multi-modal data or AI
- Experience in building and managing teams, including hiring, training, and performance management
- Deep understanding of multi-modal data types (text, image, audio, video) and their applications in AI/ML
- Strong project management skills with experience in Agile methodologies
- Excellent communication and interpersonal skills, with the ability to engage with clients and stakeholders at all levels
- Proficiency in data tools and platforms (e.g., SQL, Python, cloud services) is a plus
Responsibilities
- Refine and implement the overall strategy for multi-modal data generation at Turing
- Lead and develop a high-performing team of trainers, ensuring they are equipped with the necessary tools, training, and support
- Engage with researchers internally and on the client side to continuously improve capabilities in Multi-modal operations through use of tools, processes and synthetic data
- Setup operational framework and guidelines for teams to operate with accuracy and efficiency
- Oversee the end-to-end execution of multi-modal data projects, ensuring timely delivery, budget adherence, and quality standards
- Develop and manage project timelines, resource allocation, and risk mitigation strategies
- Act as the primary point of contact for clients, understanding their requirements and ensuring their satisfaction with the deliverables
- Implement best practices for data quality control, including the development of grading rubrics, guidelines, and standard operating procedures
- Continuously improve processes to increase efficiency, reduce errors, and ensure scalability
- Leverage technology and automation where appropriate to optimize workflows
- Recruit, train, and mentor a diverse team of data trainers and project managers
- Foster a collaborative and inclusive team culture that encourages innovation and continuous learning
- Conduct regular performance reviews and provide constructive feedback to team members
- Engage with clients to understand their evolving needs and provide expert guidance on multi-modal data solutions
- Maintain strong relationships with internal and external stakeholders, ensuring clear communication and alignment on project goals
- Stay abreast of the latest trends and advancements in multi-modal data and AI technologies
- Drive innovation within the team by exploring new data sources, tools, and methodologies
- Represent Turing at industry events, conferences, and in thought leadership publications
Benefits
- Amazing work culture
- Awesome colleagues
- Competitive compensation
- Flexible working hours
- Full-time remote opportunity
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