Remote Head of Operations

Summary

Join Turing as the Head of Multi-Modal Data Operations and lead a team to deliver high-quality datasets that meet client needs and support AI model development. Refine strategy, manage projects, implement best practices, and foster innovation within the team.

Requirements

• Bachelor’s degree or Master’s degree preferred
• Overall 12+ years of experience
• 8+ years of experience in content operations, content compliance, content strategy, project management, or a related field, with at least 3 years in a leadership role
• Proven track record of managing large-scale, complex data projects, ideally in multi-modal data or AI
• Experience in building and managing teams, including hiring, training, and performance management
• Deep understanding of multi-modal data types (text, image, audio, video) and their applications in AI/ML
• Strong project management skills with experience in Agile methodologies
• Excellent communication and interpersonal skills, with the ability to engage with clients and stakeholders at all levels
• Proficiency in data tools and platforms (e.g., SQL, Python, cloud services) is a plus

Responsibilities

• Refine and implement the overall strategy for multi-modal data generation at Turing
• Lead and develop a high-performing team of trainers, ensuring they are equipped with the necessary tools, training, and support
• Engage with researchers internally and on the client side to continuously improve capabilities in Multi-modal operations through use of tools, processes and synthetic data
• Setup operational framework and guidelines for teams to operate with accuracy and efficiency
• Oversee the end-to-end execution of multi-modal data projects, ensuring timely delivery, budget adherence, and quality standards
• Develop and manage project timelines, resource allocation, and risk mitigation strategies
• Act as the primary point of contact for clients, understanding their requirements and ensuring their satisfaction with the deliverables
• Implement best practices for data quality control, including the development of grading rubrics, guidelines, and standard operating procedures
• Continuously improve processes to increase efficiency, reduce errors, and ensure scalability
• Leverage technology and automation where appropriate to optimize workflows
• Recruit, train, and mentor a diverse team of data trainers and project managers
• Foster a collaborative and inclusive team culture that encourages innovation and continuous learning
• Conduct regular performance reviews and provide constructive feedback to team members
• Engage with clients to understand their evolving needs and provide expert guidance on multi-modal data solutions
• Maintain strong relationships with internal and external stakeholders, ensuring clear communication and alignment on project goals
• Stay abreast of the latest trends and advancements in multi-modal data and AI technologies
• Drive innovation within the team by exploring new data sources, tools, and methodologies
• Represent Turing at industry events, conferences, and in thought leadership publications

Benefits

• Amazing work culture
• Awesome colleagues
• Competitive compensation
• Flexible working hours
• Full-time remote opportunity