Head of Operations

Summary

Join Xsolla Ads as their Head of Operations, a strategic and data-driven leadership role. You will scale operational processes, drive efficiencies, and ensure high-performing ad solutions. This fast-paced position requires strong analytical skills, operational expertise, and leadership capabilities, along with ad tech experience. Success hinges on optimizing systems, managing cross-functional teams, and delivering results in a dynamic digital environment. The role involves developing operational strategies, leading teams, and ensuring compliance. Xsolla offers a comprehensive benefits package.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field (MBA preferred)
• Proven experience (5-10+ years) in a senior operational leadership role
• Ad Industry-specific experience or engagement-driven monetization tools experience
• Strong strategic thinking and problem-solving abilities
• Excellent leadership and people management skills
• Proficiency in operational tools and software (e.g., ERP systems, CRM platforms)
• Outstanding communication, negotiation, and decision-making skills
• Experience in managing budgets and driving cost efficiencies
• Results-driven mindset with a focus on continuous improvement
• Ability to adapt and thrive in a fast-paced, dynamic environment
• Commitment to fostering an inclusive and collaborative workplace culture

Responsibilities

• Develop and implement operational strategies, policies, and procedures
• Collaborate with the business line leaders to set and achieve business goals
• Lead the optimization of processes to enhance productivity and reduce costs
• Oversee daily operational activities, ensuring efficiency and quality standards
• Manage budgets, forecasts, and financial performance for operational departments
• Ensure compliance with industry regulations and company policies
• Lead, mentor, and develop managers and staff
• Build a high-performing team culture, emphasizing collaboration and accountability
• Manage talent acquisition, retention, and professional development initiatives
• Establish key performance indicators (KPIs) to monitor operational success
• Analyze data to identify areas for improvement and implement solutions
• Prepare and present operational performance reports to stakeholders
• Work closely with other departments (e.g., BD, Finance, Marketing) to support organizational objectives
• Drive alignment between operational functions and business strategies
• Identify and resolve operational bottlenecks and inefficiencies

Benefits

• 100% company-paid medical, dental, and vision plans
• Unlimited Flexible Time Off
• Personalized career roadmap for each employee
• Professional development through training and educational opportunities