Factored is hiring a
Head of People and Culture

Summary

The job description is for a Head of P&C role at Factored, a company focused on addressing the shortage of qualified AI & machine learning engineers globally. The role requires strategic HR leadership, culture and engagement management, organizational design/development, talent management, people operations, employee relations and compliance.

Responsibilities

• Provide inspirational leadership and guidance at all levels of the organization, being hyper-focused on Factored’s culture and people engagement
• Develop and execute P&C strategies aligned with Factored’s goals, ensuring that they contribute to the company’s long-term growth and the development of its people
• Serve as a strategic partner to the leadership team, providing insights and recommendations on P&C issues
• Partner with all areas -at all levels- to understand business and people needs, and proactively develop solutions to address challenges and capitalize on opportunities
• Act as Factored’s biggest fan and ambassador, being an enabler, and influencer of its people-first culture
• Drive cultural initiatives that foster employee engagement and retention by creating a sense of connection and belonging
• Foster a positive and inclusive workplace culture that aligns with Factored’s values
• Identify the most effective ways to understand our people’s state of mind; what motivates them, what they need to excel, what challenges they are facing, etc, in a way to support engagement proactively
• Measure the employees’ engagement through formal and informal sensing. Champion the Annual Employee Engagement Survey and subsequent Pulse Surveys, extracting key data on engagement drivers and working on action plans during the year
• Promote diversity, equity, and inclusion initiatives within the organization
• Lead P&C aspects of organizational change initiatives, including new processes, practices, structures, etc to ensure that Factored’s cultural essence carries on
• Lead initiatives to enhance organizational effectiveness, structure, and workforce planning
• Work with functional leaders in the need detection process for new roles, as well as, for the structure needed to scale the company in a sustainable manner
• Lead, in tandem with the L&D Manager, strategies for talent development, succession planning, and performance management
• Perform a continued assessment of the efficiency and effectiveness of the Annual Performance Review Process, identifying and acting upon improvement areas to drive productivity and employee satisfaction
• Promote a culture of performance management that goes beyond a process, by instilling practices that support continued and effective feedback, transparency, and recognition
• Work cross-functionally in the creation and revision of career paths
• Identify employee needs that can be addressed through training programs and work with the Development Manager in their rollout
• Propose and implement processes, policies, best practices, and systems to support the scale of the People Team
• Utilize People analytics to influence important decision-making and to measure P&C team effectiveness
• Leverage the HRIS to produce an excellent employee experience from the P&C operational perspective, to automate flows in the employee life cycle to produce insights based on people analytics/metrics, to administer and store performance management information, engagement surveys, etc
• Lead the evolution of the Employee Onboarding Process to ensure that it fully reflects Factored’s spirit and culture creating excitement in the new employee
• Identify efficiency opportunities in terms of cost and time in processes and systems, ensuring that the best learning happens by doing
• Ensure thorough knowledge of employment-related laws and regulations in the US and Latam
• Support people leaders and employees in addressing concerns and complaints, having difficult conversations, performing involuntary separations, and ad hoc issues
• Address retention cases with steadfast resolution, coordinating with the functional leaders the flow of conversations and actions with the employee