Head of People Operations

Summary

Join Kit, an email-first operating system for creators, as the Head of People Operations to shape the employee experience, attract and hire talent, and drive growth and performance.

Responsibilities

• Collaborate closely with business leaders to understand their needs and challenges
• Set the vision and strategy for talent acquisition and employee experience at Kit
• Conduct research, draft compelling pitches, and secure executive buy-in for key initiatives
• Identify and drive initiatives that enhance employee engagement and retention
• Model clear, kind communications with everyone across the team
• Set expectations, provide feedback, unblock obstacles, and drive accountability with your team and stakeholders
• Balance competing short-term priorities while advancing long-term strategic initiatives
• Navigate seamlessly between strategic oversight and hands-on tactical execution
• Develop robust POps processes and systems with a focus on integration and automation
• Create and maintain thorough and up-to-date documentation of POps processes for team and company audiences
• Prepare reports and slide decks for the team, management, leadership, and the board
• Manage the internal services and benefits that support a global team
• Lead the effort to level up our employment relationships across the company and implement an EOR
• Assist with developing and maintaining competitive and progressive compensation and benefits that attract and retain diverse talent
• Ensure adherence to local, federal and international labor laws and regulations
• Own compliance programs such as sexual harassment training and interviewer training
• Use data and analytics as well as direct experience to drive insights that inform headcount planning, career progression and performance evaluation
• Plan and organize team retreats twice a year (with an event contractor)
• Take charge of the POps daily activities, such as keeping our HRIS up-to-date