Head of People

Summary

Join Pearl as their Head of People and build a positive and engaging work environment for all team members. You will focus on reducing attrition, fostering a culture of growth, and ensuring employee motivation and fulfillment. This full-time, remote position requires 5+ years of HR experience, including leadership experience in talent retention and community building. You will manage employee benefits, support managers, build community initiatives, and lead onboarding/offboarding processes. Pearl offers competitive benefits including PTO, bonuses, and professional development opportunities.

Requirements

• 5+ years in HR, people operations, or talent management, with at least 2-3 years in a leadership role
• Experience in managing talent retention, employee satisfaction, and community-building initiatives
• Strong leadership and team management abilities
• Strategic thinking in talent development and performance management
• Expertise in coaching, feedback, and creating employee engagement programs
• Ability to design scalable people systems (onboarding, performance reviews, etc.)
• Project management skills, with a focus on efficiency and results
• Data-driven decision-making using people analytics
• Conflict resolution and problem-solving capabilities
• Proficiency with HR software (e.g., HRIS), Slack, Google Workspace, Notion, and Zoom
• Familiarity with talent management and employee engagement tools
• Empathetic and people-focused with strong interpersonal skills
• Adaptable, with a growth-oriented mindset
• High ethical standards, with a commitment to fairness and transparency
• Bachelor’s degree in HR, Business, or related field

Responsibilities

• Work closely with the talent success team to design and implement employee benefits tailored to managed services talent
• Ensure managers are effectively providing feedback and conducting productive 1:1s with their teams to enhance performance and job satisfaction
• Develop and execute initiatives to strengthen the internal community and create a supportive culture among employees
• Facilitate quarterly reviews, as well as salary increase and bonus discussions for internal employees, ensuring a fair and bias-free process
• Facilitate quarterly reviews, as well as salary increase and bonus discussions for managed services talent, with a focus on transparency and fairness
• Lead the onboarding and offboarding process for internal employees, including updating job descriptions, creating contractor agreements, and ensuring proper system access

Preferred Qualifications

• Startup experience
• Master’s or certifications (e.g., SHRM, CIPD)

Benefits

• 10 days of PTO annually, in addition to standard public holidays and sick leave
• Attainable 3, 6, 9, 12 month, and beyond retention bonuses
• Fully remote—work from anywhere
• Direct Mentorship: Grow through guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Work and connect with professionals around the world
• Work-Life Balance: Flexible hours that support a healthy work-life balance