Head of People Operations and Recruiting

Summary

Join Step, a fast-growing financial services company, as the Head of Recruiting and People Operations. This hybrid leadership role requires designing and implementing scalable people processes, optimizing recruiting operations, and aligning talent strategy with Step's ambitious growth goals. You will lead all aspects of talent acquisition, from strategy development to execution, and establish frameworks, systems, and policies that enable employees to excel. The ideal candidate possesses deep technical recruiting expertise, 6+ years of experience in People Operations, HR, or Recruiting, and proven leadership skills in a high-growth environment. You will be a force multiplier, enabling other functions to capitalize on centralized standards and resources. Step offers a competitive salary, full medical and dental benefits, high growth potential, stock options, flexible work and vacation policies, paid parental leave, an employee referral program, and a 401K plan.

Requirements

• Deep technical recruiting hands-on expertise, with a proven track record of hiring high-caliber engineers in a fast-paced environment
• 6+ years of experience in People Operations, HR, or Recruiting, with leadership experience in a high-growth startup or fintech
• Experience building and leading high-performing teams
• Exceptional process-building and execution skills and a data-driven approach to decision-making
• Capable of managing immediate priorities while anticipating future needs
• Strong stakeholder management and ability to partner with executives
• Passion for building a high-performance, people-first culture

Responsibilities

• Develop and execute a high-impact recruiting strategy with a primary focus on hiring world-class engineers
• Provide leadership, training, and guidance related to job creation, interviewing best practices, offer negotiations, and recruiting functions
• Define best-in-class hiring processes, from sourcing to closing top technical talent
• Partner with executives and hiring managers to prioritize hiring needs and workforce planning
• Implement data-driven recruiting metrics to optimize efficiency and effectiveness
• Design and implement scalable HR processes that support Step’s rapid growth
• Own the employee experience, from onboarding to retention, ensuring high engagement and performance
• Develop and implement strategic frameworks for compensation, benefits, and performance management to drive organizational effectiveness
• Partner with leadership to build employee connectedness and cultivate a strong, inclusive culture aligned with Step’s values
• Implement and manage HR systems, ensuring compliance and operational efficiency

Benefits

• Competitive salary based on experience, with full medical and dental benefits
• High potential for growth
• Stock in an early-stage startup
• Flexible WFH and vacation policy
• Paid parental Leave
• Employee referral program
• 401K plan