Remote Head of People Operations

Summary

Join our growing team of public interest technologists as we drive a critical movement to reinvent how government agencies deliver better public services. As Head of People Operations, you'll lead people operations across the company to attract, empower, and retain amazing public interest technologists.

Requirements

• Experience as a talent management leader or similar role
• Experience advancing diversity, equity, inclusion, and engagement within the workplace
• Experience recruiting design and technology professionals, such as product managers, product designers, user researchers, content strategists, software engineers, and DevOps engineers
• Experience working with remote teams
• Awareness of relevant labor laws and how to comply with them
• Ability to operate at strategic and tactical levels
• Excellent interpersonal, motivational, and relationship management skills
• Organized, detailed-oriented, and quality-minded
• Superior written and oral communication skills
• Strong data and analytical skills
• Comfortable working with people management tools, such as Gusto, Lattice, and Greenhouse
• Passionate about creating better public outcomes through great government services
• A mindset and work approach that aligns with our core values
• Ability to travel for work from time to time

Responsibilities

• Manage the entire talent management life cycle, from workforce planning to succession planning
• Understand the current and future talent needs of the organization
• Develop and implement a talent acquisition strategy in alignment with our talent needs
• Manage and support recruiting and hiring activities
• Build and maintain a strategic talent pipeline
• Manage the onboarding process
• Manage our performance management system (e.g., individual performance planning, performance evaluation, internal promotions, continuous feedback)
• Support the development and ongoing improvement of a professional capability framework for describing and measuring how to progress and be successful in various roles at Skylight
• Discuss career-pathing options with high-potential employees and their team leaders
• Organize and oversee individual and team training programs (both internal and external)
• Develop and implement employee retention strategies or programs
• Create and implement succession plans
• Create organizational charts and define each position’s responsibilities
• Perform benchmark research on compensation and benefits
• Manage the offboarding process
• Infuse diversity, equity, and inclusion into every aspect of our people operations, such as attracting candidates from diverse talent pools, eliminating biases in our recruiting/hiring processes, and building relationships with diversity-focused organizations
• Implement data-driven approaches to continually improving our people operations and talent outcomes
• Understand and drive the adoption of emerging best practices related to people operations
• Grow and manage our talent management team under your leadership

Benefits

• Medical insurance, dental insurance, vision insurance
• Short-term and long-term disability insurance
• Life and AD&D insurance
• Dependent care FSA, healthcare FSA, health savings account
• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period
• Paid time off, including 20 vacation days, 11 federal holidays, and flexible sick leave
• Up to 12 weeks paid time off for all eligible new birth, adoption, or foster parents
• Performance rewards, including annual salary increase, annual performance bonus, spot bonuses, and stock options
• Business development / sales bonuses
• Referral bonuses
• Annual $2,000 allowance for professional development
• Annual $750 allowance for tech-related purchases
• Annual swag budget of $100 to display your Skylight pride with some merchandise (hoodies, hats, and more)
• Dollar-for-dollar charity donation matching, up to $500 per year
• Access up to $1,000 before payday to cover emergency expenses
• Flexible, remote-friendly work environment