Head of Product Growth

Summary

Join Hostinger, a rapidly growing company with 900 professionals serving over 3 million clients globally. As Head of Product Growth, you will lead the charge in unifying the client experience, driving growth and retention strategies across the entire user lifecycle. You will work with passionate teams to build exceptional products and directly impact user discovery, experience, and loyalty. This role demands a proven track record in driving exceptional product growth metrics and leading high-performing teams. You will own the product growth and retention strategies, ensuring long-term value for users. The position offers a competitive salary and a wide range of benefits.

Requirements

• Proven track record at a high-scale B2C SaaS product
• Strong business acumen with a proven track record of translating complex data into impactful business decisions
• Ownership of retention KPIs and lifecycle programs. Experience shaping onboarding, activation, offboarding, and flows that drive long-term engagement
• Experience in leading cross-functional teams, including product, lifecycle, and development. Ability to bridge execution with strategy
• Strong hands-on experience with analyzing funnels, fluency in metrics like activation rate, LTV, churn cohorts, centricity on user experience
• Have a technical background and/or hands-on experience in software development and web technologies
• Excellent written and verbal communication skills in English

Responsibilities

• Unify the Product Ecosystem : Eliminate friction within our product suite by reimagining the connections between services, turning potential drop-off points into opportunities for cross-product discovery and adoption
• Master the Full Customer Journey : Define, execute, and continuously evolve our roadmap across the entire customer experience, focused on activation, engagement, and retention
• Architect the Retention Engine : Analyze and improve the customer funnel from the first purchase to the off-boarding to increase customer experience and LTV
• Drive Data-Informed Decisions : Establish a culture where every growth initiative is backed by robust experimentation, with clear success metrics that directly tie to business outcomes
• Orchestrate Cross-Functional Execution : Synchronize efforts across product, engineering, marketing, and customer success to rapidly test, learn, and scale growth initiatives that might take competitors months to implement
• Lead an Elite Retention Team : Build and mentor a world-class team of specialists who combine analytical rigor with creative problem-solving to consistently outperform retention benchmarks
• Design High-Impact Experiments : Create bold tests that challenge conventional wisdom about user behavior and uncover breakthrough opportunities for sustainable growth

Benefits

• ���� 360 Growth: We provide limitless learning opportunities : access to platforms like Reforge and CoachHub, global conferences, physical and digital libraries, feedback culture , and mentoring through TesoXchange . Advance your career with internal mobility and grow with a team eager to share knowledge and support your success
• ���� Freedom & responsibility: Work on your terms: from modern offices in Kaunas, Vilnius, or Indonesia, the comfort of home, or anywhere in the world. Enjoy flexibility in managing your schedule and bring your ideas to life in a fast-paced, dynamic environment
• ����Wellness simplified: Your health comes first with insurance from Day 1, gym memberships, recharge leave, and regular health checks. Join sports, arts, and hobby clubs or simply enjoy the balance of a lifestyle that prioritizes wellness
• ���� Work hard - party hard: Recognize hard work with company events like Summerfest & Winterfest , Town Hall, Meet the Client initiatives, team-buildings, and workations. Enjoy access to the Žalgiris Arena VIP Lounge and celebrate life’s big moments with milestone gifts for weddings, new parenthood, and graduations