Head of Revenue Operations

Summary

Join Hubtype as Head of Revenue Operations and own the infrastructure, processes, insights, and systems that drive the company's sales engine. Lead a cross-functional RevOps strategy, collaborating with Sales, SDR, Marketing, and GTM Enablement to ensure pipeline, precision, and scalability. Report to the VP of Sales and work closely with various teams on lead routing, forecasting, tech stack automation, and data-driven decisions. The role is strategic, focusing on eliminating friction, boosting pipeline generation, and optimizing the sales machine for predictable growth. You will leverage AI and automation to enhance RevOps processes, from lead qualification to forecasting. This position requires a strong understanding of RevOps tooling and a passion for integrating AI across sales, marketing, and analytics processes.

Requirements

• 4+ years of experience in RevOps, SalesOps or GTM Ops leadership role — ideally in SaaS scaleups
• Deep experience with: Salesforce + sales engagement tools (Salesloft, Amplemarket, Apollo,etc.)
• Process Automation tools (Zapier, n8n, etc)
• Strong understanding of B2B pipeline generation, outbound motions, and complex sales cycles
• Proven experience managing cross-functional teams
• Fluent in revenue analytics, forecasting, and performance metrics
• Experience with lead lifecycle, attribution, and CRM workflows
• Experience in leveraging AI for automation of key revenue operations and generation processes

Responsibilities

• Own, optimize, and scale the RevOps tech stack: Salesforce, HubSpot, Amplemarket, etc
• Lead a GTM enablement team (including a GTM Engineer) to automate outreach, enrich lead data, and streamline prospecting
• Build and manage onboarding, playbooks, and process documentation for SDRs and AEs
• Run commission systems and performance dashboards
• Own sales process performance: funnel health, conversion rates, speed-to-lead, etc
• Drive forecast accuracy, pipeline hygiene, and CRM governance
• Work closely with the VP Sales and Sales Leaders on weekly forecast and pipeline reviews
• Lead quarterly OKR planning and alignment for GTM teams
• Ensure leads are correctly routed, qualified, and followed up through automated workflows
• Partner with marketing to align on lead scoring, attribution, and outbound/inbound motions
• Uncover where leads drop off, why, and what to do about it
• Translate data into decisions: revenue metrics, CAC, lead-to-close, win rates, campaign ROI
• Proactively surface insights, bottlenecks, and GTM improvement opportunities
• Help shape strategic sales initiatives like territory planning, account mapping, and pricing support
• Use AI and automation to enhance RevOps processes — from lead qualification and pipeline analysis to forecast accuracy, campaign targeting, and GTM performance insights
• Use AI tools (e.g., ChatGPT, Amplemarket AI, Apollo AI, etc.) to automate lead qualification, sales outreach, campaign targeting, and post-call analysis
• Partner with our GTM Engineer to implement and evolve AI workflows across our Salesforce-HubSpot-Zapier ecosystem
• Evaluate and deploy AI copilots that help reps prioritize actions, reduce admin time, and boost conversion
• Design and iterate on prompts and models to enhance pipeline analytics and forecasting accuracy
• Stay ahead of emerging AI technologies that could strengthen our GTM strategy — and help the team adopt them with confidence

Preferred Qualifications

Bonus: experience supporting sales teams selling to enterprise CX, marketing, or digital decision-makers

Benefits

• 29 days of holiday per year, plus national holidays
• Fully remote policy and very flexible working – we trust you to get the work done
• 10% personal growth time. At Hubtype you’re expected to dedicate 10% of your time to self-improvement in the way you think it’s best for you. Whether it’s through online courses, side projects or reading books, that’s up to you
• Attractive Benefits & Perks Plan, centered in Learning&Development
• Workstation budget for make great work happen at home