Head of Revenue Operations

Summary

Join Scaled Agile, Inc. as a Revenue Operations leader to drive strategic sales efforts, implement transparent operating rhythms, and optimize tools for growth. This role involves developing and executing sales plays, operationalizing the business with data-driven cadences, and performing detailed analysis to optimize customer segments and market strategies. You will also partner with product and sales leadership to define monetization strategies and cultivate a high-performing sales team. The position requires 15+ years of sales and operations experience, including 7+ years in management, extensive experience in demand generation, and strong analytical and communication skills. The role offers a competitive salary ($160,000-$180,000), a collaborative remote work environment, and a comprehensive benefits package.

Requirements

• 15+ years of Sales and Operations experience; 7+ years in a management role
• Extensive experience in demand generation, focusing on B2B, B2C, ABM, and channel driven sales
• Highly analytical, with a unique ability to leverage operating data as a roadmap to customer and revenue growth
• Proven ability to cultivate and lead a best-in-class Revenue Operations team supporting aggressive growth at scale
• Strong skills in communication, analysis, and program management
• Proficiency in CRM (especially SalesForce) and analytics tools
• Bachelor’s degree in Marketing, Business, or related field

Responsibilities

• Develop programs aimed at growing sales from all accounts, increasing gross and net retention, and capturing more value
• Work with the partner team to build pipeline and expand how they leverage SAFe
• Measure the performance of each sales tactic, assessing progress in presenting to each client, assessing effectiveness in driving more revenue, determining what corrective actions are required
• Measure the effectiveness of each sales person
• Manage sales budgets, resources, and tools for optimal operational efficiency
• Manage sales operations teams who support activities such as forecasting, reporting, territory planning, quota setting, compensation planning, and tooling
• Manage Customer Engagement Desk and Monetization Strategy
• Collaborate with internal teams for a cohesive and effective approach to sales operations
• Provide quarterly revenue and customer impact reports for ELT and SAI Board

Benefits

• Medical, dental, vision
• Optional insurance products including identity protection and pet insurance
• 401K with a match
• Flexible paid time off
• Company paid sabbatical after six years of service
• Bonus plan
• Equity options