HR Administrator, People Operations

Summary

Join Skillsoft as a People Operations Administrator and provide comprehensive administrative support across the employee lifecycle for the European region. Collaborate closely with regional People Operations Managers, ensuring smooth onboarding and offboarding processes for employees. Manage payroll changes, process resignations, and maintain accurate people-related data in Workday. Handle benefit program administration, including enrollment, removal, and invoice processing. Respond to HR inquiries and contribute to continuous improvement of employee lifecycle processes. This role requires experience administering employee life cycle processes across Europe, complying with government regulations, and proficiency in MS Office and HRIS systems. Based in Ireland, you will report to the SVP, People Operations.

Requirements

• Track record of successfully administering employee life cycle processes across Europe
• Experience complying with government regulations and legal requirements
• Professional fluency in English is essential and French is preferred, both written and oral
• Proficient in MS Office Word, Excel, PowerPoint, Teams and HRIS systems
• Experience working in a highly sensitive and confidential environment

Responsibilities

• Working with the Talent Acquisition function to draft contracts for new starters, sending out any relevant new starter paperwork and completing any new starter checks in line with service level agreements
• Ensuring all new starter paperwork is returned in a timely manner and recorded accordingly
• Gathering any monthly payroll changes and working closely with the Payroll team to ensure team members are paid accurately and timely
• Processing resignations, ensuring leavers have a smooth offboarding and access to systems is appropriately removed
• Process contractual amendments, including preparing and issuing any relevant paperwork and ensuring internal systems are updated accordingly
• Maintain people related data ensuring it is accurate, up to date and compliant, including updating the people system Workday
• Responding to requests for references, including leavers references and mortgage/tenancy reference requests
• Monitoring the probationary period process and completing any associated administration
• Administration associated with benefit programmes, including but not limited to
• Enrolling employees into benefits
• Removing employees from benefits
• Processing invoices
• Raising PO’s
• Ensuring the payroll is updated with any changes
• Understanding the relevant employee life cycle processes and policies and where to find these, to be able to provide guidance to employees and managers
• Contribute to the continuous improvement of employee lifecycle processes in line with legislative changes and practices
• Ensure all queries received in the HR Shared Ticketing system are responded to and resolved in a timely manner, fairly, consistently, commercially and pragmatically

Preferred Qualifications

• Any other language is considered a plus
• Experience of using Workday is advantageous