HR Operations Intern

We are a fast growing tech company using AI to match our clients’ needs, namely in terms of translation, interpreting and localisation. Present in more than 20 countries we have an informal culture and we work on a daily basis with colleagues from around the globe.

At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.

Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you!) to support our mission to drive growth and innovation across some of the world’s leading brands.

Join out team in Lisbon as HR Operations Intern!

As anIntern in the Performance and Analytics HR team you would be involved in various tasks aimed at supporting data-driven decisions and improving employee performance management.

Responsibilities:

1. Data Collection & Management

• Gathering HR Data: Collect data related to employee performance, attendance, productivity, and engagement from different systems (HRIS, performance management tools, etc.).
• Data Entry: Input data accurately into HR databases or analytics software, ensuring completeness and integrity.
• Database Management: Assist in maintaining HR databases, ensuring the data is up-to-date and organized.

2. Data Analysis

• Data Cleaning: Prepare raw data for analysis by identifying and correcting inaccuracies or inconsistencies.
• Trend Analysis: Identify trends or patterns in performance data, such as employee productivity, retention rates, or training effectiveness.
• Metrics Reporting: Generate reports on key HR performance metrics, such as KPIs, employee turnover, and engagement scores.
• Benchmarking: Compare internal performance data against industry standards or historical performance metrics.

3. Reporting & Dashboards

• Assist in Creating Dashboards: Help in designing or updating interactive dashboards that visualize performance and analytics data for HR leadership.
• Monthly/Quarterly Reports: Compile regular reports for management, summarizing key performance indicators (KPIs) like employee productivity, time-to-hire, or training outcomes.
• Ad-Hoc Reporting: Provide customized reports or analysis for specific queries, such as investigating performance gaps in certain departments.

4. Compliance & Documentation

• Policy Compliance: Ensure that all data collection, storage, and analysis activities comply with HR policies and data privacy regulations (e.g., GDPR).
• Documentation: Maintain proper documentation of performance management processes, analytics methodologies, and reporting procedures.

5. Collaboration & Team Support

• Cross-Functional Coordination: Work with other departments (e.g., finance, IT, and operations) to gather necessary data and ensure alignment on performance initiatives.

• Team Support: Provide general support to the performance and analytics team by assisting with project management tasks or research on HR trends and best practices.

• Bachelor’s or Master’s degree in data management or HR

• Interest or motivation for an international experience in a  fast-paced environment

• Fluent English, both spoken and written mandatory (French as a plus)

• Good MS Office (namely Excel and Powerpoint

Soft Skills

• Good communication and presence

• Ability to work under pressure and with close deadlines

• Time management

• Organization, planning

• Ability to deliver high quality and client satisfaction

• Transportation allowance

• Meal allowance

• Hybrid regime (2 days at the office)

• Friendly and supportive colleagues

Candidates that will move to the interviewing phase will be contacted in about 2 weeks time.

Acolad is committed to creating a diverse and equitable workforce. We believe that diversity, equity, and inclusion in all its forms—gender, age, disability, marital status, ethnic or social origin, religion, belief, or sexual orientation—enrich the workplace. It opens opportunities for individuals to express their talents, both individually and collectively, and strengthens our ability to adapt to a changing world. As an equal opportunity employer, we welcome and consider applications from all qualified candidates, regardless of their backgrounds.