Human Resources Specialist

Summary

Join Globalization Partners as a Human Resource Specialist in our Poland-based Regional Shared Service Centre! You will support employee life cycle processes, prepare HR documentation, manage employee records on our platform, assist with payroll, conduct data audits, participate in product reviews, and communicate effectively with employees and clients. This remote-first position requires at least 5 years of HR operations experience, proficiency in English (with French or German preferred), strong administration skills, and experience with various software. You'll be working in a dynamic, international environment, supporting professionals worldwide. We offer a collaborative work environment where you can make a real impact and love the work you’re doing!

Requirements

• Minimum 5 years of HR operations experience (previous experience in customer facing roles e/or EOR environment will be a plus)
• Proficient in both written and verbal English (French mandatory e/o German will be an asset)
• Strong administration background
• Literacy with MS Office, Zendesk, Jira, Workday and Salesforce
• Basic knowledge of labour legislation throughout EMEA region
• Ability to work in an international team comprised of team members in different locations and from different cultures and backgrounds
• Ability to work in a dynamic, rapidly changing environment
• Demonstrating strong self-motivation, attention to detail, and time management skills
• Proven problem-solving abilities with a focus on identifying and resolving HR-related issues effectively
• Experience in stakeholder management, including building positive relationships with both internal and external stakeholders
• Strong communication skills with the confidence to provide feedback and suggestions for improvements
• Proven track record of delivering outstanding customer service, with a focus on responsiveness, professionalism and creating a supportive environment for employees and customers

Responsibilities

• Support key employee life cycle processes (such as new professionals onboardings, data management, offboarding, benefits advisory and enrolment support, visa renewal)
• Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrolment documentation, payroll enrolment documentation, country-specific onboarding guides, resignation letters
• Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data
• Assisting with payroll preparation by providing relevant data, like absences, bonus and leaves
• Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
• Participation in Product review and release with testing involvement and continuous feedback
• Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, Zoom calls and other means of communication)
• Support with review and renewal of company policies, and legal compliance
• Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, pension providers, internal teams
• First point of contact for employees on HR related inquiries for processes already transitioned

Preferred Qualifications

• Previous experience in customer facing roles e/or EOR environment
• French mandatory e/o German

Benefits

Remote work