Xealth is hiring a
Implementation Manager

Summary

The job is for an Implementation Manager at Xealth who will be responsible for implementing Xealth’s SaaS products into mission-critical, Health IT environments. The role involves account management, client onboarding, use case identification and implementation, post implementation support, and other duties as assigned.

Requirements

• 5+ years of technical project management experience, ideally focused on Enterprise applications
• 3+ years of Healthcare Industry experience, preferably including at least some time inside a Health System working with Clinical Users
• Must have EHR and vendor integration experience

Responsibilities

• Account Management: Chair and manage Xealth internal weekly meeting for assigned health system
• Account Management: Manage and facilitate weekly tactical calls between Xealth and the health system
• Onboarding Responsibilities: Develop and draft the health system implementation timeline
• Onboarding Responsibilities: Communicate the health system implementation timeline internally with Xealth and externally with the client
• Onboarding Responsibilities: Coordinate internal Xealth work for onboarding a new Health System, including coordinating weekly status meetings
• Onboarding Responsibilities: Open and manage all Onboarding JIRA tickets with Xealth engineering
• Onboarding Responsibilities: Initiate VPN setup process with health system
• Onboarding Responsibilities: Create and maintain Partner Configuration Tracker
• Use case Identification and Implementation: Facilitate discussions with client about workflow design in order to successfully transition from a concept proposal to a use case specification
• Use case Identification and Implementation: Source needed information and details to inform the use case specification
• Use case Identification and Implementation: Own end to end completion of the use case specification
• Use case Identification and Implementation: Use internal tools to configure the details of the use case specification
• Use case Identification and Implementation: Support integrated testing activities with the client and vendor, if applicable
• Use case Identification and Implementation: Own and execute dataset approval process for use cases with vendors as appropriate
• Post Implementation Support: Own and execute annual data governance process with health system for integrated partners

Preferred Qualifications

Relevant experience with HL7 Interfaces, charting interfaces, FHIR, working with clinical data sets, or equivalent experience

Benefits

• Equity and ownership in the company
• Paid parental leave
• Comprehensive medical, dental, and vision policies. Xealth covers 100% of employee premiums. We also provide Employee Assistance Programs
• Xealth provides your laptop and offers $250 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home
• Generous learning & development opportunities for you to grow your skills and career
• 401k Match: Xealth offers a dollar-for-dollar match up to 3%
• Flexible time off & 10 standardized holidays
• $500 yearly fitness stipend to spend on staying active