Inbound Sales Developer Representative

Summary

Join Tekmetric as an Inbound Sales Development Representative (SDR) and play a key role in driving customer growth and revenue. Partner with Channel Partners and Marketing teams to implement sales and pipeline-building strategies. Manage inbound leads through phone, email, and online chat, scheduling appointments for the Account Executive team. Gather and share crucial customer information to ensure successful sales interactions. Collaborate with other sales team members to provide exceptional customer service throughout the buying journey. This entry-level role offers significant career development opportunities within the sales team. The ideal candidate will possess foundational sales experience, preferably in SaaS, and demonstrate strong communication, organizational, and interpersonal skills.

Requirements

• Foundational sales experience required, with a strong preference for SaaS background
• Experience with following defined processes using CRM (HubSpot and Salesforce, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Strong communication skills
• Candidates must be located in the Eastern or Central Time Zone

Responsibilities

• Serve as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Building out and refining information about leads in a CRM, to assist in lead qualification
• Providing useful details to the sales team so they can deliver a tailored demo experience
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey
• Ensuring all potential customers receive exceptional service from start to finish

Preferred Qualifications

• You have a love of building something new or improving on current processes and care about making a positive difference
• You love learning new things and are comfortable working in a startup-like, dynamic environment -- moving quickly, even in the face of ambiguity. You are a self-directed leader who can jump in, structure their own work, and figure out how best to execute a plan yourself and with others. At Tekmetric our leaders are all players and coaches
• You keep an open mind and are excited about new ideas and helping others actualize their ideas. You are intellectually curious and analytical in a strategic context
• You care about people and see the success of one is success for us all. You are a highly ethical individual with unquestioned integrity and the experience, confidence, and stature to protect confidential information in a growing company

Benefits

• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value
• Generous Paid Time Off, because we know you do your best work when you're well-rested
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you
• Keep growing with support for continuing education - we’re invested in your development