Inbound Success Coach

Summary

Join HubSpot's Inbound Sales Development team as an Inbound Success Coach (ISC) based in Bogotá, Colombia, or remotely within Colombia. The ISC team's mission is to provide prospects with high-quality initial interactions with HubSpot. In this role, you'll handle product and sales inquiries, pre-qualify prospects, assist users, schedule appointments, and collaborate cross-functionally. The position requires fluency in English and Portuguese, full-time availability, and strong communication and technical skills. While prior sales experience isn't mandatory, a desire for a sales career is essential. HubSpot values flexibility and connection, offering various work schedules and opportunities for professional growth.

Requirements

• Fluency in both English and Portuguese
• Full-time availability (40 hours/week) Monday through Friday
• A desire to enjoy a long-term career in sales
• Confidence and experience communicating with different audiences through verbal and written communication
• A strong technical aptitude to help our users succeed with the HubSpot software
• A passion for helping our prospective businesses grow
• Initiative to find the resources needed to be successful in this role
• An ability to work collaboratively to solve problems
• HEART (check out our Culture Code)

Responsibilities

• Navigate a high volume of product- and sales-related inquiries from prospective businesses looking to learn about the HubSpot platform
• Conduct consultative pre-qualification of prospects for HubSpot’s sales process via phone and live chat on hubspot.com
• Help remove technical barriers for our users and recommend software best practices
• Set up high quality appointments between prospects and appropriate sales team members to dive deeper into needs and solutions using the HubSpot platform
• Identify and deliver best next steps or resources to assist customers and users
• Collaborate cross-functionally within HubSpot to improve experience for HubSpotters and HubSpot customers/users alike

Preferred Qualifications

Previous experience in sales

Benefits

• Flexible work schedule options
• Remote work option (within Colombia)
• Opportunities for professional growth