Remote Inside Channel & Partner Program Manager

Summary

Join Nozomi Networks as we build the future of OT and IoT Cybersecurity. We're hiring a Global Partner Programs Manager to oversee our channel partner business, driving sales through effective program management and proven data.

Requirements

• 5+yrs of experience in overseeing partner programs
• Can demonstrate strong tracking, analyzing, and reporting skills on partner performance metrics
• Experience providing ongoing training, enablement, and communication to partners
• Fluency in Spanish is preferred
• Fluency in Portuguese is a plus
• SFDC, Impartner, Clari or equivalent systems experience
• Proven sales experience in technology software or information security
• Proven track record of achieving sales targets and driving business growth through channel partners
• Experience in a start-up technology company preferred
• High Performer who goes above & beyond
• Ability to work effectively as a remote employee
• Excellent communication skills and ability to interact with partners, colleagues, and customers daily
• Willingness to travel (<30%)
• Bachelor’s degree, Master’s degree or equivalent experience

Responsibilities

• Oversee the daily operations of the partner program, ensuring seamless partner onboarding, engagement, and support
• Continuously assess and refine the program structure, benefits, and incentives to maximize partner performance and satisfaction
• Work cross-functionally with sales, marketing, and product teams to align partner goals with company objectives
• Track, analyze, and report on partner performance metrics to identify opportunities for improvement
• Develop content, tools, and resources to enhance the partner journey and improve program effectiveness
• Provide ongoing training, enablement, and communication to partners to ensure they are equipped for success
• Foster strong, long-lasting relationships with key partners to drive collaboration and mutual success
• Manage the day-to-day operations of the outsourced sales, marketing, and customer success teams, ensuring they are aligned with the company's GTM strategy and goals
• Track and analyze team performance against key KPIs, ensuring the outsourced team meets sales targets and other key business objectives
• Work closely with senior leadership to align the Latin America GTM strategy with broader company goals, adapting tactics to meet the unique needs of the region
• Build strong relationships with external partners and vendors to ensure seamless collaboration, efficient processes, and effective communication
• Identify process improvements and optimization opportunities within the outsourced operations to enhance productivity and effectiveness
• Ensure the GTM team is fully equipped with the necessary training, tools, and resources to succeed in the market
• Provide regular performance reports and actionable insights to internal stakeholders, ensuring transparency and proactive issue resolution

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• 401(k) plan
• Employer matching program
• Flexible paid time off
• Paid holidays
• Paid parental leave