Senior Manager, Technology Partners, Alliances & Programs

Summary

Join iManage as a Senior Manager in Channel & Alliances and play a pivotal role in driving organizational growth through strategic partnerships and market expansion. Lead a high-performing team, develop and implement comprehensive partnership strategies, and identify new opportunities. Collaborate extensively with internal teams, oversee the partnership lifecycle, and drive market expansion efforts. Monitor key performance metrics, communicate progress to stakeholders, and achieve revenue targets. This role requires significant experience in partnerships, alliances, and program management, along with strong leadership and communication skills. iManage offers a flexible work policy, comprehensive benefits, and a supportive team environment.

Requirements

• 8+ Years experience in a strategic role within Partnerships, Alliances and/or Program Management
• Experience leading, managing and mentoring a high-performing team
• Experience building, creating and driving global programs and operations that support the success of Partners at a SaaS company
• The ability to synthesize program initiatives and create presentation materials
• A demonstrated ability to effectively collaborate with and drive outcomes across multiple cross-functional stakeholders, and strong project management skills
• Exceptional communication with strong interpersonal skills
• Experience working with expanding global businesses in a cross cultural international environment
• The ability to think strategically, enjoy multi-tasking, innovative and drive action accordingly

Responsibilities

• Lead a high-performing international partnership and channel program team
• Provide mentorship, coaching, and professional development opportunities to team members
• Develop and implement a comprehensive partnership and alliances strategy aligned with the company’s goals and objectives
• Identify, prioritize, and pursue potential partners and opportunities, including technology vendors, strategic alliances, and other industry leaders
• Oversee the end-to-end partnership lifecycle, from initial qualification discussions, contract processing, onboarding, product expansion, and, if applicable, offboarding
• Drive market expansion efforts by identifying new geographic regions, regional events, channels and new industries for growth
• Collaborate with the marketing and sales teams to develop go-to-market strategies for existing technology partners, including additional product expansion while exploring new distribution channels
• Incorporate consistent communication plans for global partners and specific partner personas for announcements, events, product updates, and continuing education
• Monitor and analyze key performance metrics (ie NPS) to assess the effectiveness of partnership and channel initiatives
• Communicate progress, challenges, and opportunities to the management team, senior leadership and other key stakeholders
• Drive Technology Partner eco-system growth and retention
• Identify opportunities to improve, automate and scale internal processes
• Achieve yearly revenue and OKR targets

Preferred Qualifications

• Knowledge and experience of the Legal / LegalTech Industry
• Experience with Salesforce, Totango, MS Power Platform, Asana, PRM systems

Benefits

• Have flexible work hours that allow me to balance my ‘me time’ with my work commitments
• Collaborate in a modern open plan workspace, with a gaming area, free snacks, drinks and regular social events
• Focus on impactful work, solving complex, real challenges utilizing the latest technologies and industry best practices
• Own my career path with our internal development framework
• Learn new skills and earn certifications with access to unlimited courses in LinkedIn Learning
• Join an innovative, industry leading SaaS company that is continuing to grow & scale!
• Creating an inclusive environment where I can help shape the culture not just by fitting in, but by adding to it
• Providing a market competitive salary that is applied through a consistent process, equitable for all our employees, and regularly reviewed based on industry data
• Rewarding me with an annual performance-based bonus
• Offering comprehensive Health/Vision/Dental/Life Insurance, and a 401k Retirement Savings Plan with a company match up to 4%
• Giving access to HealthJoy, a healthcare concierge service, to help me maximize my health benefits
• Granting enhanced leave for expecting parents; 20 weeks 100% paid for primary leave, and 10 weeks 100% paid for secondary leave
• Providing me with a flexible time off policy to take the time off that I need. Be it for vacation, volunteering, celebrating holidays, spending time with family, or simply taking time to recharge and reset
• Caring for my mental health and well-being with multiple company wellness days and free access to the Healthy Minds app for mindfulness, meditation and more