Remote Inside Partner Manager
at Nextiva

Summary

Join a forward-thinking company that's changing the game with a conversation-centric platform. As an Inside Partner Manager, you'll drive revenue and partner engagement through strategic account management and collaboration.

Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field (preferred but not mandatory based on experience)
• 3-5 years of experience in channel sales, partner management, or inside sales roles
• Proven track record of managing and growing relationships with channel partners or resellers
• Strong communication and interpersonal skills, with the ability to build and maintain professional relationships
• Sales-driven mindset with a deep understanding of the sales cycle and partner ecosystems
• Analytical skills to interpret sales metrics and partner performance data
• Proficient in CRM tools (e.g., Salesforce) and MS Office Suite
• Ability to multitask and manage multiple partner accounts simultaneously

Responsibilities

• Develop and maintain strong relationships with existing non-managed partners to ensure high levels of engagement, satisfaction, and loyalty
• Act as the primary point of contact for partners, addressing inquiries, resolving issues, and ensuring alignment with business objectives
• Manage all inbound quotes in collaboration with other IPM’s
• Identify new revenue opportunities within partner accounts and collaborate on joint sales initiatives
• Assist partners in building and executing go-to-market strategies, including product promotions, pricing strategies, and sales campaigns
• Support partners in achieving their sales targets and revenue goals
• Responsible for Onboarding new non-managed Partners
• Provide training and resources to partners, ensuring they are knowledgeable about product offerings, services, and value propositions
• Work with the marketing team to create and distribute partner-specific sales collateral and enablement materials
• Monitor partner performance and provide regular updates to senior management on key metrics, including sales performance, pipeline health, and revenue growth
• Analyze partner activity to identify areas for improvement and opportunities for optimization
• Collaborate with internal teams such as marketing, operations, and product management to ensure that partner needs are met and that there is alignment on overall business objectives
• Coordinate with the sales team to develop joint strategies for growing revenue through partner relationships
• Stay informed about industry trends, competitive landscape, and new technologies that can benefit the partner ecosystem
• Provide insights and feedback to the product development and marketing teams based on partner interactions and market observations

Benefits

• Comprehensive employee benefits package that includes medical, telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees
• Employee long-term savings plan (401k) through Fidelity with Nextiva matching
• Comprehensive employee wellness programs
• Loads of learning and development opportunities which are coupled with career paths to last a lifetime