Inside Sales Representative

Summary

Join Housecall Pro as a Specialist, Success Advisor and contribute to the full sales cycle, from initial engagement to account management, focusing on increasing adoption and value. You will use a consultative selling style, understanding the daily challenges and goals of service professionals. Collaborate with a team to drive new attachments and increase usage. Emphasize empathy and build strong relationships. This role requires 1+ years of experience in a customer-facing role and excellent communication and problem-solving skills. Housecall Pro offers a generous benefits program including medical, dental, vision, life, disability, 401(k), paid holidays, flexible PTO, monthly tech reimbursements, and more.

Requirements

• 1+ years experience in a similar customer facing, sales, or retention role
• Bachelor's degree equivalent experience preferred
• Proven success working with cross-functional teams, and building strong relationships internally and externally

Responsibilities

• Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals
• Handle a full sales cycle from booking to close, and engagement
• Work collaboratively with a team to drive new attachment of service professionals to increase usage as a percentage of Pro’s total GMV and increase MRR per account managed
• Convey empathy for Pros’ pain to foster trust and connections to you as an individual and to our brand as a whole that are deeper than typical transactional sales
• Understand and adapt to our ongoing product and technology developments
• Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills
• Maintain daily activity metrics blended between calls and attended demos

Preferred Qualifications

• CRM experience strongly preferred
• Excellent written/verbal communication skills
• Strong problem solving skills
• Motivation, drive, and a self-starting attitude
• Ability to understand customer needs and meet those needs with a successful product sale
• Goal and results-driven

Benefits

• Health care insurance (medical, dental, vision, disability)
• Employee assistance program
• 401(K)
• Flexible time off
• Paid parental leave
• Tech reimbursement
• Other company benefits