Inside Sales Support

Summary

Join LogicMark as a Sales Support professional and contribute to our mission of providing life-saving technology. This full-time, salaried, remote position offers paid training and benefits including medical, dental, and vision insurance, as well as paid time off and holidays. You will play a crucial role in customer acquisition, supporting field sales, and managing data. The ideal candidate is energetic, goal-oriented, and comfortable with cold calling and building relationships. This role focuses on connecting with potential customers, educating them about our products, and booking appointments for the sales team. You will be responsible for tracking sales metrics and contributing to revenue growth. LogicMark is an Equal Opportunity Employer.

Requirements

• Minimum Qualifications: Ravenous appetite to set appointments for field sales
• Comfortable making cold calls and talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and interact with existing and potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand the company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• Tenacity to handle rejection and continue with a positive attitude when reaching the next potential client
• Knowledge of the sales process from initiation to close
• Ability to work independently or as an active member of a team
• High school degree or equivalent

Responsibilities

• Customer rapport and relationship management; making multiple outbound calls to existing customers to update contact information, confirm orders, identify new sales opportunities
• Making outbound calls to potential customers (average minimum of 72 outbound calls each day)
• Booking appointments and setting face to face meetings for sales team
• Researching and qualifying potential leads from business directories, web searches, or digital resources
• Qualifying leads from digital campaigns, conferences, references, tradeshows, etc
• Create, update, and manage a list/database/CRM of prospective clients
• Providing weekly reports to management (should include metrics on number of calls made for week, summary of appointments set, and highlights)
• Presenting and delivering information to potential clients
• Answering potential client questions and follow-up call questions
• Working with the field sales team when closing a sale
• Tracking weekly, monthly, and quarterly performance and sales metrics
• Building pipelines with channel partners and team members to close sales
• Maintaining a database (CRM, Excel, etc.) of prospective client information
• Closing sales and working with clients through the closing process (success will be measured by increase in sales percentage)
• Keeping up with product and service information and updates

Preferred Qualifications

• Previous experience in medical device/product or technical outbound call center, inside sales experience, or related sales experience preferred
• Experience in medical device/product government sales or government contracting preferred
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM preferred

Benefits

• Paid, on the job training is provided
• Position is eligible for medical, dental and vision insurance
• Company paid holidays and paid time off