Institutional Business Development Manager

Summary

Join Figment, a leading provider of Web3 blockchain infrastructure solutions, as an Institutional Business Development Manager. This role focuses on driving growth within the Americas by developing and executing sales strategies for institutional clients. You will build and maintain relationships with key decision-makers, research market opportunities, and collaborate with marketing and product teams. The ideal candidate possesses 7+ years of institutional sales experience, a strong understanding of crypto/blockchain technology, and a proven track record of exceeding sales targets. Figment offers a 100% remote-first environment, competitive benefits including extended health benefits, generous PTO, and a home office stipend, along with opportunities for professional development and career growth.

Requirements

• 7+ years of institutional sales experience
• Demonstrated knowledge of crypto/blockchain technology, staking protocols, and the digital asset ecosystem
• Proven track record of meeting or exceeding sales targets
• Experience building and maintaining a qualified sales pipeline
• Strong background in both inbound and outbound lead generation
• Proficiency with CRM systems and sales tools

Responsibilities

• Drive business growth through Figment's staking services across all supported networks
• Develop and execute comprehensive sales strategies targeting institutional investors across the US and Canada
• Build and maintain relationships with key decision-makers at banks, asset managers, ETF providers, and other institutional clients
• Research and analyze market opportunities in the US and Canadian institutional crypto markets
• Collaborate with marketing to define segment-specific plan
• Qualify leads and build a robust sales pipeline to meet aggressive growth targets
• Provide comprehensive post-sale support to grow relationship
• Represent Figment as a public voice of our brand at industry events, conferences, and other public appearances
• Manage inbound requests and resolve client concerns efficiently
• Drive customer satisfaction and retention through proactive account management
• Collaborate with product and support teams to advocate for client needs

Preferred Qualifications

• Self-motivated with entrepreneurial mindset
• Solutions-oriented approach to problem-solving
• High emotional intelligence and strong relationship-building skills
• Excellent communication and presentation abilities
• Proven ability to work effectively in a fast-paced, evolving environment
• Strong customer advocacy skills

Benefits

• 100% remote-first environment. Our flagship office is in Toronto, Canada. We also have additional co-working spaces in New York, Montreal, London, and Singapore. That means if you want to do your things in the office (if you’re near one), at home, or a bit of both, it’s up to you
• 4 weeks of PTO that kick in day one, with an additional 1 week of flex days
• Extended company-paid health benefits that kick in day one
• Best in class parental leave and flexible arrangements
• A home office stipend to create a space that you enjoy working in
• Monthly Wifi reimbursement
• A yearly Learning & Development budget
• 401K (US) or RRSP match (Canada)
• Stock Options in the company
• A competitive bonus (based on company performance) that is distributed bi-annually - we believe that the company’s success should be shared with our employees often For roles listed within the Sales Department, there is instead a competitive commissions structure which will be outlined during your first interview with Figment
• Annual onsite company gatherings and retreats to inspire team bonding, collaboration, and fun!