Remote Internal Communications & Culture Lead

Summary

Join Sword Health, a mission-driven company that uses technology to predict, prevent, and treat pain, as an experienced communicator to create and implement a communications strategy that informs and engages employees on business announcements, culture, and Internal Ops programs.

Requirements

• 5+ years of relevant work experience in Internal Communications (this is not a managerial role)
• Ability to simplify complex topics in an easy-to-understand manner
• Experience working on tight timelines and adapting quickly to change
• Strong writing skills in English, with a focus on creative writing across various topics and copy-editing experience
• Diligent attention to detail, balanced with the ability to multitask and execute tasks quickly
• High levels of curiosity and creative thinking are key to creating compelling campaigns or solving unexpected challenges
• Demonstrates a global mindset, cultural awareness and experience working with audiences across time zones and awareness of regional practices (or a willingness to learn them)
• Proven ability to influence and support senior executives and leaders
• Proven ability to manage multiple deliverables in a deadline-driven environment
• Experience writing business communications (e.g., executive emails)

Responsibilities

• Create and implement a communications strategy that creatively informs and engages employees on business announcements, culture, and Internal Ops programs
• Create key messages and select the appropriate internal channels to share them (regionally and globally, where applicable)
• Support company leadership and work closely with our Internal Ops team to navigate sensitive internal communication topics, change management, and elevate employee feedback
• Build deep, trusted partnerships with business leaders and collaborate on key initiatives to increase team engagement
• Guide employees through the scaling of our organizational tools, programs, and processes using engaging communications and strong change management principles
• Monitor internal channels (email, Slack, etc.) to identify opportunities for employee engagement, connect them with resources, clarify information, and promote collaboration
• Organize key internal initiatives, such as global and local events, to increase employee engagement
• Elevate the onboarding process and contribute to the global employee experience by developing creative resources
• Develop a point of view and own the strategy for internal communications, focusing on anticipating future needs and ensuring the team remains informed and aligned with our objectives and culture

Preferred Qualifications

• Willingness to take on new and diverse challenges
• Positive attitude, strong humor and willingness to have fun, while working in a high-growth company
• An organized person who’s cool under pressure, from pulling together our monthly company all-hands, to stakeholder management to align on messaging, or planning a virtual event with a short amount of time

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy