IT Project Coordinator

Summary

Join New Era Technology, a global company with over 4,500 professionals, where we prioritize a supportive and growth-oriented work environment. As an IT Project Coordinator, you will play a crucial role in supporting project management activities, ensuring projects are completed on time, within scope, and budget. You will coordinate tasks, manage schedules, and communicate with team members and stakeholders. The role involves planning and scheduling work orders, liaising with vendors and teams, monitoring progress, and ensuring customer satisfaction. New Era offers a competitive salary and a range of benefits, including health insurance, wellness reimbursements, company loans, and paid time off. We are committed to providing a rewarding and fulfilling work experience.

Requirements

• 1–2 years of experience in IT project coordination or related technical field
• Effective communicator with experience working directly with customers and vendors
• Proficient in Microsoft Office and familiar with project management tools
• Strong understanding of business operations and project management
• Excellent problem-solving and risk management skills
• Proven leadership in cross-functional teams
• Skilled in project planning, tracking, and process improvement
• Detail-oriented with strong multitasking and quality control abilities
• Adaptable to shifting priorities and committed to continuous improvement

Responsibilities

• Plan and schedule work orders based on priorities and resource availability
• Liaise with vendors, onsite teams, and cross-functional departments to meet project timelines
• Review, track, and close work orders promptly
• Ensure accurate documentation and timely billing submission
• Monitor work order progress, ensure SLA/KPI compliance, and maintain high service quality
• Provide regular updates, confirm deliverables, and ensure customer satisfaction
• Enforce quality standards, validate task completion, and support team compliance with operational procedures

Benefits

• Day 1 HMO + 1 free dependent
• Health and Wellness Reimbursement Benefits
• Company Salary Loans
• Government contributions
• Assistance with government loan payments
• 13th month pay
• Night differentials pay
• Holiday pay (for hours worked on holidays)
• Mandated Leaves
• Work equipment provided