Exoticca is hiring a
IT Support Technician

Summary

Exoticca is a Barcelona-based travel company founded in 2013 by professionals specialized in creating and distributing trips. They aim to offer unforgettable experiences at affordable prices. The IT department supports employees, primarily for the call center, which operates in various time zones. Exoticca seeks an experienced IT Support Technician to provide on-site or remote support, manage equipment stock, prepare computers, control access to platforms, and learn about security. Requirements include a minimum of 1 year of experience, basic networking knowledge, fluency in English, and familiarity with Windows 10, Office suite, Jira, and Unifi.

Requirements

• Minimum of 1 year of experience
• Basic networking knowledge
• Fluent English level

Responsibilities

• Provide on-site or remote support
• Help manage equipment stock
• Prepare Windows / Linux / macOS computers
• Give access and remove access to platforms
• Support and check meeting rooms and events
• Create documentation for users and the team

Benefits

• Competitive compensation package
• Flexible compensation management for diet, transportation, and private health insurance with Cobee
• Hybrid work model: work from home and the office
• Permanent contract from the start
• Travel packages at reduced prices
• Referral bonus
• Unlimited coffee, team lunches, English lessons, and bi-annual company parties