Job Scheduling Coordinator

Summary

Join ConnectOS, a top-rated Philippines employer, and work remotely as a Data Management and Operational Support Specialist for a leading window and door company in Sydney. This role offers a competitive salary (P50,000-P60,000 monthly), comprehensive benefits, and opportunities for career growth. You will organize and manage data, handle customer inquiries, schedule jobs, and provide operational support. The ideal candidate has 5+ years of experience in data management or a related field, strong communication skills, and familiarity with job management systems. Enjoy a Monday-Friday schedule (5:00 AM - 2:00 PM AEST) and a supportive work environment.

Requirements

• 5 years + of experience in data management, operational support, or a related field, preferably within the service or construction industry
• Proven ability to organize and manage data efficiently, with exceptional attention to detail to ensure accuracy in job detail cards and client presentations
• Strong verbal and written communication skills, with experience in handling customer inquiries, managing job bookings, and collaborating with internal teams
• Familiarity with job management systems (e.g., Ascora, SimPRO) for scheduling and tracking jobs, along with proficiency in standard office software, particularly Excel
• Phone systems experience (Zendesk, Ring Central, 3cx, etc)
• Demonstrated ability to provide operational support and proactively identify issues, ensuring smooth workflows and effective collaboration with business managers and team members

Responsibilities

• Organize, review, and edit data from job detail cards submitted by field technicians, ensuring accurate and professional presentation for clients
• Extract and summarize key details from job detail cards for the accounting and quotation teams
• Handle incoming calls, respond to emails, and manage job bookings
• Schedule jobs for field technicians using our job management system
• Maintain an organized schedule of works for on-field technicians
• Provide operational support to business managers and other team members
• Assist with ad-hoc marketing tasks as needed

Benefits

• Home-based
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Regular Company Events, Work Life Balance, and Career growth opportunities