Kyivstar is hiring a
Junior Support Engineer

Summary

The job description is for a Junior Support Engineer position at Kyivstar.Tech, a hybrid IT company based in Ukraine that specializes in mobile and web solutions, as well as design, development, support, and technical maintenance of high-performance systems and services. The company believes in innovation and challenges traditional approaches.

Requirements

• At least 2 years of experience in technical support
• Knowledge of operating systems (Windows, Linux)
• Knowledge of network technologies and databases
• Technical knowledge and understanding of the principles of IT infrastructure for large companies
• Troubleshooting skills
• Ability to analyze problems and solve them at various levels of complexity
• Ability to analyze logs and use monitoring tools to detect and resolve issues
• Ability to work in a team and communicate with different departments of the company

Benefits

• Office or remote work – your choice. The company provides the opportunity to work anywhere, and the workspace is set up for you
• Performance bonuses for all employees (annual or quarterly, depending on role)
• Training for employees: numerous internal resources and partner programs, as well as an in-house library
• Health insurance and life insurance for employees
• Wellbeing program and corporate psychologist
• Compensation for mobile communication costs with Kyivstar