Key Account Executive

Summary

Join Tripadvisor's Global Mid-Market Hotel Solutions group as a Sr. Key Account Executive and build strong relationships with major hotel companies. Develop and implement strategies to address client needs using Tripadvisor solutions. This role requires consultative sales, exceeding sales targets, and strong communication skills. The ideal candidate will have 8+ years of sales experience, preferably in e-commerce or SAS, and a Bachelor's degree. The position offers a competitive salary, performance bonuses, and various benefits. The location is remote in the Republic of Ireland or hybrid/remote in London.

Requirements

• Minimum 8 years sales experience, preferably selling into more complex organizations
• Bachelor’s Degree
• Bi-lingual (Fluent English & Italian/Spanish)
• Inside Sales or Key Account Sales. Preferably in Acquisition or Business Development
• Excellent written and oral communication in the relevant language/s of the country covered
• Demonstrated sales aptitude (negotiation & closing) with relentlessly high standards
• Not intimidated by technical interaction, co-browsing with customer on-line
• Target driven and proven self-starter with ability to deliver on initiatives without constant supervision
• Territory and pipeline management experience using a CRM (Salesforce)
• Coachability, openness to feedback and dedication to consistent self-improvement

Responsibilities

• Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
• Acquire a thorough understanding of key customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Provide in-depth product demonstrations along with the ability to negotiate and close new business
• Consultatively position our hotel solutions, value proposition and benefit for business success
• Modify customer engagement to overcome objections and win customers; identify solutions to issues and concerns
• Be capable of engaging with prospects appropriate to their needs and metrics (i.e. Return-on-Investment, traffic, views, and sessions)
• Achieve and exceed agreed sales targets monthly and quarterly on revenue, conversion number of new customers & other related KPIs
• Serve as the link of communication between key customers and internal teams
• Resolve issues and problems faced by customers in a profitable manner

Benefits

• Competitive salary package including performance bonuses
• Development programs, managerial courses, and learning series
• Health insurance covers medical, dental, and vision for families (varies by country)
• Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
• Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
• Employee assistance program for short-term counseling and free Calm app subscription
• Flexible activity-based working fostered collaboration and productivity
• Inclusive global travelers community welcoming diverse perspectives
• State-of-the-art offices: dining, coffee points, and leisure areas