Key Account Manager

Summary

Join Massive Bio, a health-tech startup, as a remote Account Manager based in the United Kingdom. You will support the growth of provider engagement operations, serving as a local contact for oncology providers. Key responsibilities include building relationships with oncologists, educating providers about the Massive Bio platform, and contributing to strategic mapping efforts. You will visit clinics, maintain strong relationships, track engagement outcomes, and report on progress. This role requires a bachelor's degree, experience in Pharma/Biotech/NGS with an oncology/hematology clinical network, and proficiency in Microsoft Office. The position offers a remote work opportunity.

Requirements

• A bachelor's degree is required
• Experience in Pharma, Biotech, or NGS with a clinical network of oncology and hematology
• Proficiency in Microsoft Office
• Willingness and ability to learn and adapt to new information and technologies
• Proactive, self-motivated, with strong conversational and sales skills
• Ability to work independently and remotely with excellent personal and communication skills
• Willingness to travel at least one week per month to various regions across the UK
• Advanced proficiency in Microsoft Office Products (Excel, PowerPoint, Word)
• At least 2 years of project management experience
• Prior experience in healthcare services and/or working with the NHS, value-based care models, and/or integrated care systems (ICS)
• Must be a resident or citizen of the United Kingdom

Responsibilities

• Build formal relationships with key treating oncologists and physicians
• Educate healthcare providers about the features and advantages of the Massive Bio clinical platform
• Contribute to the Provider Engagement Team’s strategic mapping efforts, identifying targeted physicians relevant to Massive Bio’s contracted Clinical Trials based on therapeutic area and location
• Visit clinics and healthcare facilities across the UK to engage with physicians and medical professionals
• Build and maintain strong relationships with physicians and healthcare teams
• Follow up with healthcare providers to track the outcomes and results of their engagement with our platform
• Update and maintain accurate records of physician interactions and outcomes in the company's CRM platform
• Report on engagement progress, feedback, and insights
• Perform data management responsibilities, strategic analysis, and regular reporting

Preferred Qualifications

• A background in the medical field
• Programming knowledge

Benefits

This is a remote opportunity