Summary
Join Help Scout on a mission to help businesses delight more customers. We're looking for a talented individual to lead our cross-functional growth work-stream, collaborating closely with senior leadership to develop strategy and plan for driving growth at-scale.
Requirements
- At least three years experience leading a team driving growth in a B2B SaaS product space with either a freemium or free trial
- Love data and use it to inform decisions and measure success
- Create a compelling roadmap and plan that meaningfully drives customer and conversation volume
- Be an outstanding communicator with strong writing culture
- Operate effectively in the details, collaborating with designers and engineers to get better results
Responsibilities
- Lead the cross-functional growth work-stream
- Collaborate closely with senior leadership to develop strategy and plan for driving growth at-scale
- Work on interesting challenges including evolution of pricing and packaging, free-to-paid conversion, funnel optimization, channel partnerships, and more
- Help educate and up-level the entire company on product-led growth
Benefits
- Generous equity package
- Healthcare coverage
- Wellness resources