Lead Product Manager, Growth

Summary

Join Help Scout on a mission to help businesses delight more customers. We're looking for a talented individual to lead our cross-functional growth work-stream, collaborating closely with senior leadership to develop strategy and plan for driving growth at-scale.

Requirements

• At least three years experience leading a team driving growth in a B2B SaaS product space with either a freemium or free trial
• Love data and use it to inform decisions and measure success
• Create a compelling roadmap and plan that meaningfully drives customer and conversation volume
• Be an outstanding communicator with strong writing culture
• Operate effectively in the details, collaborating with designers and engineers to get better results

Responsibilities

• Lead the cross-functional growth work-stream
• Collaborate closely with senior leadership to develop strategy and plan for driving growth at-scale
• Work on interesting challenges including evolution of pricing and packaging, free-to-paid conversion, funnel optimization, channel partnerships, and more
• Help educate and up-level the entire company on product-led growth

Benefits

• Generous equity package
• Healthcare coverage
• Wellness resources