Lead, Site Onboarding and Market Enablement

Summary

Join Orca Bio, a late-stage biotechnology company, as the Site Onboarding & Market Enablement Lead. You will drive the execution of Orca Bio’s treatment center onboarding, activation, and ongoing site engagement to ensure operational readiness for ORCA-T administration. Develop and implement scalable models and processes for site onboarding, treatment center certification, and institutional support. Work cross-functionally with commercial, operational, and clinical teams. Manage a growing team as the program scales. This role requires approximately 30% travel. Orca Bio is committed to developing next-generation cell therapies to improve survival rates and reduce risks for blood cancer patients.

Requirements

• A minimum of 8-10 years of experience in site onboarding, market enablement, institutional engagement, commercial operations, or related functions within biotech/pharma; oncology, hematology, or cell therapy experience strongly preferred
• Proven track record in designing and executing treatment center onboarding frameworks for complex therapies (e.g., CAR-T, allogeneic transplant, gene therapy), including certification, training, and operational readiness programs
• Demonstrated success in launching new products and entering new markets, with deep knowledge of commercial strategy, sales execution, and market development for advanced therapies
• Hands-on experience working with commercial operations, sales, and marketing teams to align onboarding strategies with broader commercial objectives, messaging, and field execution
• Track record of collaborating cross-functionally across clinical, regulatory, medical, supply chain, and quality functions to ensure institutional readiness and compliance
• Strong commercial acumen and execution mindset; able to translate strategic goals into actionable and measurable plans
• Excellent communication, project management, and engagement skills, with the ability to influence across internal teams and external institutions
• Leadership experience managing direct reports and/or cross-functional teams, with a demonstrated ability to build and develop high-performing teams
• Thrives in fast-paced, evolving environments requiring agility, problem-solving, and prioritization under pressure

Responsibilities

• Oversee the implementation of Orca Bio’s treatment center onboarding strategy, including certification processes, readiness milestones, SOPs, and training materials
• Oversee onboarding activities in partnership with the field teams to ensure treatment centers meet operational, regulatory, and quality standards for ORCA-T administration
• Design and lead a centralized onboarding and activation command center to provide day-to-day oversight, coordinate cross-functional efforts, and drive accountability
• Collaborate across commercial, clinical, medical, regulatory, quality, supply chain, and operational requirements
• Lead readiness reviews and site activation meetings to ensure alignment and accountability across functions
• Identify and address onboarding challenges, bottlenecks, or resource gaps to mitigate launch risk
• Establish KPIs, dashboards, and reporting tools to track onboarding progress and institutional readiness
• Build and maintain strong relationships with treatment center leadership, operational staff, and key opinion leaders (KOLs) to support smooth onboarding and early adoption
• Lead institutional engagement initiatives to ensure treatment centers are equipped with the tools, resources, and knowledge needed for successful product administration
• Partner with the Site Profiling function to develop and maintain a treatment center segmentation and prioritization model to guide activation strategy based on capacity, market opportunity, and readiness
• Serve as the lead for treatment center onboarding within cross-functional forums, including Commercial, Medical Affairs, Regulatory, Quality, and Operations
• Oversee the accurate definition and integration of onboarding workflows in the ordering and CRM systems
• Lead and mentor a growing team responsible for onboarding and institutional support functions
• Design lean, efficient team structures and workflows that maximize onboarding effectiveness and enable scalable support for post-launch growth