Learning Program Manager

Summary

Join Superside as an ambitious Learning Program Manager and create an exceptional onboarding experience that transforms new hires into confident team members quickly. You will design and implement innovative onboarding pathways leveraging automation while maintaining a personal touch. Collaborate with department leaders to develop scalable learning journeys that help new hires master their roles and embrace the company culture. Use data-driven insights to measure and refine onboarding effectiveness, ensuring continuous improvement. Foster a sense of community in our remote-first environment. This role requires a proven track record in program management and learning & development, along with strong communication and collaboration skills.

Requirements

• Proven experience in program management, learning & development, or a related field, with a track record of creating impactful learning experiences
• Ability to design scalable, efficient processes without losing the personal touch
• Comfort with learning technologies and curiosity about AI-powered solutions to enhance learning experiences
• Strong data-driven approach with the ability to measure impact and iterate for improvement
• Solid understanding of adult learning principles and adaptability in professional settings
• Excellence in remote collaboration and stakeholder management, with strong interpersonal skills
• Exceptional communication skills to influence and engage across all organizational levels
• Creative mindset with a willingness to question conventional onboarding and learning approaches

Responsibilities

• Design and implement next-generation onboarding pathways that leverage automation while maintaining a warm, human touch
• Enhance our department-specific learning programs to accelerate time-to-productivity for new team members across creative, project management, and business functions
• Develop programs that embed Superside’s unique culture and ways of working, helping new joiners understand our values and goals
• Use data-driven insights to measure and refine onboarding effectiveness, ensuring continuous improvement
• Create scalable solutions that maintain program quality while minimizing manual intervention
• Foster community and belonging in our remote-first environment through innovative connection-building initiatives

Preferred Qualifications

• A creative mindset that questions conventional approaches to onboarding and learning
• Passion for using technology to enhance human experiences rather than replace them