Life Science Project Manager

Summary

Join Acolad, a global leader in content and language solutions, as a Life Science Localization Project Manager! This fully remote position offers the opportunity to manage the entire lifecycle of complex language services projects within the Life Science sector. You will collaborate with various stakeholders, ensuring high-quality translations are delivered on time and within budget. The role requires managing client relationships, implementing quality assurance processes, and continually improving localization processes. Acolad provides a collaborative global environment that promotes professional development and offers paid time off.

Requirements

• University degree in the field of translation, language/communication studies or equivalent
• 2+ years of experience coordinating projects within Life Science scope or generally within the language service industry or in a similar role
• Fluency in English is mandatory
• Fluency in French is mandatory
• Knowledge of commonly used CAT tools including XTM, Trados and Phrase
• Outstanding communication skills - at ease talking to clients over the phone, via video-call meetings and in-person meetings
• Strong organizational skills to meet tight deadlines and to organize workload in complex project situations
• Experience managing customer relationships
• Autonomy, strong team spirit and proactive attitude
• Ability to prioritize tasks and workload

Responsibilities

• Manage common and complex customer requirements (engagement and service setup, process improvement and optimization)
• Lead end-to-end localization (translation) projects, collaborating with various stakeholders to deliver high quality translations on time and withing budget, while monitoring profit margins within the Life Science sector
• Implement and maintain quality assurance processes and continually improve localization processes for increased efficiency
• Manage client relationships including mid-to upper level operational contacts, own customer satisfaction

Preferred Qualifications

• Experience in Regulatory affairs/Submission project s or linguistic validation projects would be an asset
• Fluency in German would be considered as an advantage

Benefits

• An opportunity to work as part of a dynamic international team!
• An opportunity to grow within the company! We review performance regularly and will work with you to reach your career goals
• We offer paid time off based on the number of hour worked. (accumulated time off)