Logistics Support Coordinator

Summary

Join Ridgeline International, a tech company dedicated to combating Ubiquitous Technical Surveillance, as a Tech and Logistics Support Specialist. You will be responsible for ensuring the smooth operation of training exercises, tech setups, and inventory processes. This role involves managing multiple priorities across tech platforms and schedules, requiring strong organizational skills and tech savvy. You will work closely with leadership, technical advisory teams, and support teams, ensuring effective communication and coordination. Expect a fast-paced, flexible environment where your contributions will make an immediate impact.

Requirements

• Active Secret Clearance
• Comfortable with both iPhones and Androids — ideally experienced with one, familiar with the other
• Inventory management experience, including hands-on tracking and reporting of tech or operational equipment
• Strong communication skills — able to translate needs, relay updates, and explain processes clearly across teams
• Adaptability & flexibility — thrives in environments where daily plans can shift without notice
• Proactive mindset — sees a gap, fills it, and explains why it matters
• Willingness to work hands-on with technology for extended periods, including device setup, configuration, and maintenance

Responsibilities

• Maintain and track tech inventory (phones, laptops, etc.), conducting semi-annual audits
• Set up and break down classrooms, training spaces, and operational exercises—sometimes on short notice
• Communicate regularly and effectively with Technical Advisory Team and other key stakeholders to understand and relay requirements
• Perform updates, installations, and basic troubleshooting on Windows, iOS, and Android devices
• Work hands-on with dozens of phones/laptops daily, while staying responsive to unexpected needs
• Own and update key documentation (inventory lists, training logs, PowerPoint briefings, Excel trackers)
• Proactively identify issues and implement process improvements that support training and logistics needs

Preferred Qualifications

• Experience with Windows and Mac/iOS OS installs and updates
• Familiarity with U.S. Customs processes for equipment movement
• Procurement or purchasing experience (placing orders, tracking shipments, etc.)
• Scheduling or coordination experience, especially for recurring exercises or training sessions
• Proficiency with Microsoft Excel and PowerPoint
• Prior exposure to LOGS systems or other logistics platforms
• Military background or experience working in a military-adjacent environment
• Detail-oriented and organization-minded — you like clean spreadsheets and efficient systems

Benefits

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions
• Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
• Employer Contribution to Health Savings Account (HSA)
• Learning & Development opportunities
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks