Remote Revenue Strategy and Operations Manager

Summary

Join OpenTable, a leading hospitality technology company, as a Revenue Strategy and Operations Manager! This role supports various sales and service programs, requiring strong analytical skills and experience with large datasets. You will collaborate with multiple departments, create data-driven recommendations, and build financial models. The ideal candidate possesses 5+ years of analytics experience, advanced Excel skills, and SQL proficiency. OpenTable offers a welcoming work environment, remote work flexibility, and a comprehensive benefits package including generous paid time off, retirement plans, and health insurance.

Requirements

• 5+ years of experience in an analytics role with strategy or operations experience preferred
• Strong SQL skills + Experience with design and development of ETL processes
• Experience with Snowflake or any other relational database
• Experience with visualization tools such as Tableau, Superset, Power BI for building self serve dashboards
• Advanced Excel skills required, including proficiency with pivot tables and V/XLOOKUP; equivalent Google Sheets experience preferred
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• Self starter with strong sense of ownership and accountability and flexibility to adapt to changing business needs
• Demonstrated ability to work effectively in a remote and fast-paced environment and collaborate across time zones
• Excellent verbal and written communication skills including detailing business processes, use cases, business requirements and strategic recommendations
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales processes
• 2+ years people management experience

Responsibilities

• Perform sophisticated analytics to support global Sales and Services decisions
• Prepare and present data analysis for audiences ranging from field sales members to senior leadership
• Make data-driven decisions: translate data sets into impactful insights, strategic recommendations, dashboards, and reports for the larger sales and operations teams
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Collaborate with sales and services leads to deliver data-driven strategic recommendations to drive business growth
• Collect feedback and handle flow of inbound ad hoc analytics requests from the Global Restaurant Sales and Services (RSS) stakeholders
• Evaluate and outline new sales and services territories and headcount needs
• Improve Salesforce.com (SFDC) processes and data

Preferred Qualifications

• Experience with goaling, commission plans, territory management, and incentive programs that enable sales strategy a plus
• Experience with commission/incentive programs, territory management and goaling that enable sales strategy, a plus
• Experience with BI tools (Preset, Tableau, Power BI, Looker) , Salesforce and an operations, finance or analytics background preferred

Benefits

• Generous paid vacation
• Day off on your birthday
• Company-matched retirement plans
• Company-wide week off each year
• Work from (almost) anywhere policy
• Health, dental, and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Company-paid therapy sessions through SpringHealth
• Paid Volunteer Time
• Universal Paid Parental Leave
• Annual cash bonus
• Health benefits
• Flexible spending account
• Retirement benefits
• Life insurance
• Paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays)
• Parental leave and benefits