OpenTable is hiring a
Manager

Summary

Join OpenTable, a global leader in hospitality, as a Manager-level position supporting sales and services related programs, initiatives, and analytics in North America. This role requires experience in data analysis, commission planning, territory management, and excellent communication skills.

Requirements

• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
• Working knowledge of SQL, Salesforce, Geopointe/Salesforce Maps, Preset or comparable BI tool highly preferred
• Experience with Customer Lifetime Value modeling a plus
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• Excellent verbal and written communication skills including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills
• Understanding of sales processes
• High energy and contagious enthusiasm; willing to take on tough projects
• Self starter with strong sense of ownership and accountability and flexibility to adapt to changing business needs
• Demonstrated ability to work effectively in a remote first and fast-paced environment and collaborate across time zones
• Proven leadership or people management experience preferred
• 5+ years of experience in analytics, operations, or strategy role

Responsibilities

• Sophisticated analytics to support global Sales and Services decisions
• Prepare and present data analysis for audiences ranging from field sales members to senior leadership
• Make data-driven decisions: translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales and operations teams
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Responsible for various goaling, commission plans, territory management, and incentive programs that help enable sales strategy
• Collaborate with sales and services leads to align goal methodology to company goals
• Deliver sophisticated analytics to support global Sales and Services on headcount and territory management
• Evaluate and outline new sales and services territories
• Collect feedback and handle flow of inbound ad hoc requests from the Global Restaurant Sales and Services (RSS)
• Improve Salesforce.com (SFDC) processes and data

Benefits

• Generous paid vacation
• Day off on your birthday
• Company-matched retirement plans
• Company-wide week off each year
• Work from (almost) anywhere policy
• Health, dental, and vision insurance plans
• Flexible Spending Accounts
• Headspace Subscription
• Company-paid therapy sessions through SpringHealth
• Paid Volunteer Time
• Universal Paid Parental Leave