Manager, Event Design & Operations

Summary

Join KIPP Public Schools as their Event Design and Operations (EDO) Manager and lead the planning and execution of impactful KIPP events and programs. Collaborate with programming directors to define the vision, strategy, and goals for learning experiences, developing detailed project plans and managing all event logistics. Ensure events are delivered on time and within budget, achieving high attendee satisfaction. The role involves managing communications, overseeing vendors, conducting evaluations, and supporting team operations. This full-time position requires strong critical thinking, problem-solving, and communication skills, along with experience in event planning and cross-functional coordination. The ideal candidate is passionate about K–12 public education and thrives in a dynamic environment.

Requirements

• Demonstrates passion and commitment to KIPP’s mission and possesses the desire and ability to uphold KIPP’s core values (Focus on Excellent Results, Collective Impact, and Courageous Action)
• Demonstrated record of co-creating ambitious goals with their managers – and driving toward desired outcomes; Effectively monitors progress toward goals for multiple workstreams; Leverages understanding of an organization’s operating model, structure, and core operational process to effectively drive work to achieve goals; effectively works through direct reports and peers to follow through on commitments, ensuring others do the same
• Leads successful stakeholder management, accounting for varied perspectives when gathering feedback; builds coalition by prioritizing end-user experiences, building trusting relationships, and effective communications; able to identify and remove barriers to working across teams; Maintains a positive, service-oriented mindset; Demonstrated professional finesse that will allow you to successfully handle the unique and ever evolving needs of our facilitators (many of whom are high profile) and attendees
• Effectively drives work they own through clear action planning. Manages time effectively around competing priorities.  Skilled in creating and executing project plans through partnership with stakeholders and effective delegation to achieve intended results on time. Skilled in knowledge management.  Detail oriented, execution focused and an ability to see the big picture while managing every detail
• Effectively uses data to inform work streams, especially to handle the curveballs and the unknown; accurately synthesizes key findings from data analyses and can effectively communicate the data synthesis to inform actions, decisions, and solutions
• Engages in the work of personal development at working, knowing that personal development is ongoing and vital to their personal and professional success; hold themselves accountable to evolving, growing, learning and unlearning in ways that improve results for students, adults, and the larger community

Responsibilities

• Lead the planning and execution of high-impact KIPP events and programs with a commitment to excellence
• Collaborate with programming directors to co-create the vision, annual strategy, and goals for cohort-specific learning experiences
• Develop detailed project plans aligned with programming leads’ objectives
• Set agendas and lead planning calls to identify gaps, align on program strategy, and ensure cohesion across workstreams
• Facilitate and support cohort team planning meetings to drive clarity and execution
• Provide thought partnership to session designers and hold stakeholders accountable to timelines and deliverables
• Manage all aspects of event logistics including set-up, registration, session execution, on-site support, off-site activities, and event break-down
• Lead communications for each event, including programming agendas, logistical details, instructor and participant communications, and supporting documents (e.g., pre-reads, handouts, binders)
• Oversee coordination with external vendors (hotels, catering, transportation, etc.), ensuring services are contracted, executed smoothly, and aligned with event needs
• Review, edit, and produce high-quality event materials
• Manage virtual programming components such as webinars, conference calls, and engagement on KIPP Share
• Print, pack, and ship instructionally-related materials as needed
• Lead financial planning and monitoring processes including budget setting, expense tracking, invoice coding, and contract processing for programming-related activities
• Create and distribute post-event evaluations, including participant, instructor, and internal team surveys
• Conduct qualitative and quantitative data analysis to generate insights that inform program improvement
• Participate in after-action reviews and support team learning
• Maintain systems for internal knowledge and resource management
• Support team operations including supplies, materials inventory, and special projects as needed

Preferred Qualifications

• Bachelor’s degree preferred but not required
• 3-5 years of experience managing in-person and/or virtual events preferred
• Experience in customer service role preferred
• Previous project management experience preferred
• Proficiency with Survey Monkey, Qualtrics, Cvent, Zoom and Microsoft Office Suite

Benefits

• 25 holidays for + 18 days additional flexible PTO days (flexible PTO increases to 23 days for years 3 and 4 and to 28 days for years 5+)
• 100% paid parental leave
• 100% coverage of the premium for employee and 75% for employee + family’s medical/dental/vision plans
• Wellness benefits such as fitness reimbursements, discounted tickets to theme parks/attractions, backup care support for children and adults/elders, and our employee assistance program
• Finance Security benefits include such as a 401K retirement plan with 4% match, employer-sponsored legal plans, life/disability insurance, and flexible spending accounts