Manager, Salesforce & Business Applications

Summary

Join us as a highly technical leader who will serve as the owner of the Salesforce architecture team responsible for development of a world class Salesforce platform and related systems.

Requirements

• 5+ years of experience in managing Salesforce.com ecosystems and associated teams
• 5+ years of successful experience with Salesforce.com implementation projects
• Strong knowledge of key Salesforce products including: Sales Cloud, Service Cloud, App Cloud, Lightning, Community Experience, CPQ, Apex development and SOQL. Experience of sourcing AppExchange partner solutions to meet solution requirements
• Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates. Must be able to design solutions and form/drive related plans
• Strong interpersonal skills to build constructive relationships with other managers, and effectively manage disagreements

Responsibilities

• Responsible for technical vision and roadmap for Salesforce.com ecosystems and related business systems/applications
• Build the future digital automation roadmap to have an ongoing, significant impact towards meeting strategic business goals
• Use project management experience to develop accurate work estimates, project budgets and timelines
• Deploy a multi-disciplinary approach to solving business challenges and unlocking new streams of business value through digital automation projects
• Design and manage business processes (Revenue and Contract Lifecycle Management) and implementation of integration of SFDC with other business systems and applications (i.e: CPQ, Marketing automations tool)
• Create and enable best practices, governance measures, and patterns for custom and configured solutions on the Salesforce platform
• Establish, track and report on project/program value drivers and financial impact
• Proactively evaluate new SFDC technologies/add-ons and develop plans for their implementation
• Propose improvements as required, including quality plans, issues and action logs, risk management plans and change control plans
• Ensure business and assignment risks are identified, monitored and managed to achieve minimal disruption to the project delivery and success
• Grow, manage, mentor and lead a highly talented business systems team

Benefits

We strive to provide our employees with an environment where they can do their best work and be their best selves. This includes a focus on our employees’ work experience, actively creating a culture where inclusion and growth are at the center