Manager, Software Engineering Management

Summary

Join ServiceNow, a global leader in AI-enhanced technology, as a product development manager. Manage product development activities, collaborating with various teams to deliver high-quality solutions. You will oversee the daily operations of the development team, tackle complex problems, and manage departmental resources. The role requires experience integrating AI into work processes and 9+ years of relevant technology experience. Success also demands proficiency in programming languages and a strong understanding of agile development.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
• 9+ years of experience with technologies relevant to SN and advanced coding skills
• Experience with open source tools and agile development environments
• Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript)
• An understanding of broad concepts and experience using those concepts to understand and develop solutions for problems
• Ability to execute a project based on our priorities, context, risks and desired outcomes

Responsibilities

• Manage product development activities
• Work with product management, design, support and other dev teams to create high-quality solutions
• Manage daily activities of the development team
• Solve difficult and sometimes ambiguous problems
• Manage departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team