Marketing Operations Manager

Summary

Join Ditto, a fast-growing startup, as their Marketing Operations Manager and build systems, solve complex problems, and scale their go-to-market engine. You will work closely with Marketing, Sales, and RevOps teams to operationalize campaigns, manage integrations, and optimize the tech stack. This role requires strong technical instincts, a builder's mindset, and a passion for operational excellence. You will be responsible for making things work efficiently and scalably. If you are energized by automation, data integrity, and helping high-growth teams improve, this is the perfect opportunity. The ideal candidate will love creating experimental processes and turning successful experiments into automated systems.

Requirements

• Requires a minimum of 4 years of Marketing Ops experience
• 2+ years working in a fast-growing start-up environment where a growth mindset, adaptability and a drive for continuous improvement are valued
• Marketing Automation: Hubspot Certified with experience orchestrating data flows across MarTech tools
• GTM IQ: Strong understanding of Sales and Marketing motions, including inbound vs. outbound strategies
• B2B Lifecycle: You understand the B2B lead and customer lifecycle, demand generation metrics, and sales handoffs
• Lead Scoring & Intent Activation: Can leverage lead scoring models and intent signals to prioritize high-value leads and target accounts
• Data Visualization: Proficient with Hubspot and Salesforce for building dashboards that deliver valuable insights
• Problem Solving and Troubleshooting: You take a hands-on approach to identifying potential issues before they impact operations, and respond quickly to resolve in-the-moment challenges—applying technical expertise to implement effective, scalable solutions
• Data-Driven Mindset: Curious and analytical, skilled in leveraging data to inform decisions, set goals, and drive continuous improvement across the lead funnel
• Detail-Oriented Approach: Exceptional attention to detail with an aptitude for managing and understanding complex processes and systems
• High Technological Proficiency in CRM and database management systems (e.g., Salesforce), integration architecture and process building
• Demonstrated capability in handling integrations, including APIs, webhooks, no-code automators (e.g., Zapier)

Responsibilities

• Operational Campaign Management: Build and manage operational campaigns in Hubspot to support initial lead processing, scoring, segmentation, data hygiene, and other foundational marketing operations initiatives
• Cross-Platform Orchestration: Design, implement, and maintain complex cross-platform workflows, ensuring seamless data flow and process execution between Hubspot and other critical sales and marketing systems (e.g., Salesforce, Salesloft, LinkedIn, etc.)
• Lead Routing: Collaborate to optimize lead routing processes, ensuring leads are accurately and efficiently delivered to the appropriate teams for timely follow-up
• Quality Assurance and Troubleshooting: Proactively monitor system health, campaign performance for operational programs, and data integrity, identifying and resolving issues related to automation, data flow, and process execution
• Develop dashboards and reporting frameworks that provide visibility into revenue-driving activities across the Marketing organization
• Strategic Partnership: Collaborate closely with Marketing, Sales and Revenue Operations teams to translate strategic needs into actionable operational solutions. Troubleshoot issues, and identify opportunities for optimization and efficiency
• Support Innovation and Process Improvement: Actively contribute to a culture of innovation by identifying opportunities to test new technologies, streamline processes, and improve efficiency across the marketing operations tech stack
• Contribute holistically on a small but mighty marketing team: Create event and webinar landing pages in Hubspot, stage and manage email campaigns in Hubspot, publish blog posts with webflow and more

Benefits

• Competitive salaries
• Stock options
• Medical, dental, vision, life, and disability coverage
• Flexible spending account (FSA)
• Flexible vacation policy
• 401(k) plan