Marketing Operations Manager

Summary

Join User Interviews, a fully remote company, as their Marketing Operations Manager. You will report to the Growth Marketing team and support the broader Marketing department, ensuring marketing programs run smoothly and deliver measurable results. As the resident HubSpot expert, you will collaborate with revenue operations, manage projects, assist with ABM efforts, and provide internal support. This role requires strong project management, communication, and data analysis skills, along with experience in B2B SaaS and marketing operations. User Interviews offers a competitive salary and benefits package, including comprehensive health insurance, paid time off, parental leave, and professional development opportunities.

Requirements

• 2+ years of experience in marketing operations, demand generation, or related role
• Admin experience with HubSpot (and preferably with Salesforce, too)
• Strong project management and internal communication skills (we use Asana, Notion, and Slack)
• Experience in B2B SaaS; working in an ABM motion with accounts, pipeline, recurring revenue, and coordinating with sales teams
• Data-driven mindset and familiarity with analytics tools (Mixpanel, Mode, etc.)
• Proven track of driving results
• Candidates must have a United States address and be authorized to work without any Visa sponsorship

Responsibilities

• Own the configuration and optimization of our HubSpot instance and act as the point person for HubSpot-related projects. Ensure integrations with other systems are seamless, and our data is accurate
• Collaborate across the marketing department to support smooth campaign launches. Take the lead on tech stack projects and other marketing ops-related initiatives. Provide updates and create documentation and processes that make the team's work efficient and impactful
• Assist with scaling our ABM efforts, collaborating with the broader marketing department to move our target accounts down funnel. Improve our systems for identifying and tracking account engagement
• Partner closely with Revenue Operations to align marketing systems with sales and customer success, improve data integrity, and ensure consistent tracking across the entire funnel
• Enable the team with clear guidance and processes for accurate attribution. Set up and maintain dashboards and reports for stakeholders. Provide insights on lead quality, funnel performance, and campaign impact
• Provide internal support to the marketing department and our cross-functional partners for marketing operations-related issues

Benefits

• Competitive base salary of $100,000+
• Annual performance-based bonus
• Equity options
• 100% premium covered medical & dental employee coverage
• Annual membership to One Medical Group & Talkspace
• 4 weeks of PTO to start + accrue an additional day each year
• Unlimited wellness days. Sick? Doctor's appointment? Mental health day? We’ve got you covered
• Flexible, paid parental leave
• 401k with $200/month employer contribution
• $250 office setup stipend (in addition to computer provided)
• $100 annual learning & development stipend
• $50/month work from home stipend
• Awards for 360-degree recognition, work anniversaries, & birthdays
• Annual Company Retreat