Marketing Operations Specialist

Summary

Join Twilio as a Marketing Operations Specialist to build and execute global marketing campaigns. You will be responsible for building, testing, and executing campaigns across multiple platforms, leveraging project management software, collaborating with marketing teams, assisting internal teams with campaign-related inquiries, and providing campaign analysis and optimization recommendations. This role requires a Bachelor's degree in a related field, 2+ years of experience in campaign operations or project management, and strong marketing automation competency. The position is remote and based in the United Kingdom, with occasional travel required. Twilio offers competitive pay and benefits, including generous time off, parental and wellness leave, healthcare, and a retirement savings program.

Requirements

• Bachelor's degree in Marketing, Business, Communications, or a related field
• 2+ years of experience in campaign operations, marketing operations, or project management
• Experience building campaign assets and programs from inception to completion (e.g., emails, landing pages/forms, list imports, webinars)
• Strong competency in marketing automation (Marketo preferred)
• Ability to balance multiple priorities in a fast-paced environment

Responsibilities

• Build, test, and execute marketing campaigns with precision across multiple platforms
• Leverage project management software to track and document campaign request updates
• Collaborate closely with marketing teams to ensure campaign alignment and consistency
• Assist internal teams with campaign-related questions and issues in real time
• Provide campaign analysis and recommendations for campaign optimization

Preferred Qualifications

• Excellent written and verbal communication skills
• Relevant certifications such as Marketo Certified Expert
• Familiarity with project management tools (e.g., Jira, Airtable, Asana)

Benefits

• Competitive pay
• Generous time-off
• Ample parental and wellness leave
• Healthcare
• A retirement savings program