Remote Marketing Program Manager

Summary

Join our team as a Marketing Program Manager, leading client and internal projects, creating project work plans, and ensuring client objectives are met. You'll develop toolsets for clients, identify and mitigate risks, measure project performance, and prepare deliverables. With 5+ years of experience in project management, marketing, or consulting, you'll collaborate with stakeholders, manage complex technical requirements, and support strong relationships.

Requirements

• Five+ years of project management, program management, marketing/management consulting and/or industry practitioner experience
• Experience in one or more of the following areas: digital marketing, marketing strategy, marketing technology, eBusiness and eCommerce, customer experience strategy and design, customer insights and analytics
• Superior communication and client-facing skills; able to engage with multiple-stakeholder teams
• The ability to collaborate effectively with others in high-pressure situations and to manage productively through conflict
• Experience working with subject matter experts with deep content knowledge
• Motivated, self-starting, comfortable with high rates of change — and with a natural desire to accept challenges and diverse assignments
• Project Management Professional (PMP) certification (or similar) is preferred
• Proficiency with Microsoft Office is required, Microsoft Project is preferred
• Able to work effectively remotely (and across time zones, when necessary)

Responsibilities

• Manage client and internal projects and workstreams
• Create project work plans and revise as needed to meet changing requirements
• Ensure that client objectives are clearly understood and communicated; and that teams are setup to deliver on client expectations
• Develop toolsets for individual client needs to ensure that communications, meeting cadences and workstream progress is easily shared and understood for large groups of stakeholders
• Proactively identify and mitigate risks on all projects and ensure project stays within scope
• Measure project performance using appropriate tools and techniques
• Prepare compelling deliverables for clients, owning and delivering the finished product
• Understand complex technical requirements and effectively influence stakeholders to ensure projects are fully resourced
• Support strong relationships with clients, other stakeholders and colleagues by working in a collaborative, human-centered and service-oriented way
• In support of client success, identify areas of opportunity for Lions + Tigers to provide iterative or incremental support