National Account Executive

Summary

Join Glassdoor as a high-performing National Account Manager to retain and grow revenue while delivering exceptional customer service. This role focuses on driving new business with enterprise-level accounts, working closely with Indeed partners. You will manage a large book of business, proactively ensuring client satisfaction and increasing revenue. The position requires hunting new business and leveraging Indeed partnerships. Success involves exceeding monthly/quarterly goals, thriving in a dynamic environment, and generating new opportunities. Glassdoor offers a competitive salary, comprehensive benefits, and a supportive work environment.

Requirements

• A commitment to add to our culture of DEI, and contribute to a passionate and collaborative GTM team
• 5-7+ years of New Business and Account Management experience (prior digital media and SaaS experience) with a strong track record of success
• Technically savvy and experience in Salesforce required
• Experience working within a team environment to over-deliver on desired results
• Experience with high-level (Director or above) contract negotiations and the ability to successfully navigate complex organizations
• Previously trained in consultative / value based selling
• Solid ability to handle tough conversations with clients in a professional, solution-oriented manner
• Strong belief in a proactive rather than reactive approach to handling clients
• A passion for excellent customer service

Responsibilities

• Manage and grow a large book of business through a high-deep and wide sales approach
• Build a book of customers by hunting prospects and leaning on Indeed to bundle clients into Glassdoor and Indeed branding products
• Successfully communicate and work with Indeed partners to maintain client satisfaction and generate new business
• Create client value by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements
• Partner with the Client Success Team to ensure clients are receiving proper program expectations and deliver impactful BPI’s to clients
• Exceed monthly/quarterly retention and growth goals
• Thrive on change while remaining highly organized, optimistic, and coachable
• Research, identify, and generate new opportunities via the phone and web

Benefits

• Base Salary Range*: 123,200 (OTE: 205,300) - 132,000 (220,000)
• Generous Restricted Stock Units (RSU): Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for the very top performers
• Health and Wellness: 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents. Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave. After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!
• Work/Life Balance: Open Paid Time Off policy, in addition to 15-20 paid company holidays/year
• Investing in Your Future: 401(k) plan with a 50% company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services
• Flexible hours and a where-to-work policy
• Remote work option