Operational Support Specialist

Summary

The job is for an Operational Support Specialist at Assistantly, a company offering benefits and perks. The role involves supporting clients' operations, data entry, managing calendars, coordinating travel arrangements, and more. The candidate should have 3-5 years of experience in the Telecommunications Industry.

Requirements

• 3-5 years experience in the Telecommunications Industry
• Background in Sales, Customer Support, or Account Management
• Demonstrated ability to effectively communicate with executives and technical personnel
• Knowledge of IT industry sales processes and submissions
• Familiarity with telecommunications products and services
• Proficiency in creating and delivering presentations
• Strong track record of meeting deadlines and commitments
• Exceptional organizational and time management skills
• Excellent verbal and written communication skills
• Accurate planning and scheduling abilities
• Ability to work directly with Telecom Suppliers
• Positive attitude, energy, and punctuality

Responsibilities

• Schedule and participate in all sales-related calls but not lead them maintaining note-taking on execution items and support of the client strategy to be executed
• Take detailed notes during calls and ensure timely follow-up on action items
• Manage all follow-up tasks to completion by all involved parties
• Create, update, and maintain meeting presentations and tools
• Perform data entry and keep internal systems updated to track and forecast leads and opportunities accurately
• Initiate quotes, proposals, and contract reviews, ensuring accuracy before finalization
• Track the progress of ongoing deals and provide reports as required
• Submit orders and verify data accuracy across all systems and suppliers
• Assist clients with questions regarding provided quotes and contracts, facilitating communication with suppliers or sales as needed
• Work independently and efficiently with suppliers and tools
• Respond promptly to all forms of correspondence, internal and external

Benefits

• Permanent WFH opportunities
• Part-Time, Full-Time
• Health & Wellness Allowance
• Paid Time Off (PTO) Yearly
• Monthly Bonus Drawings
• Loyalty & Performance Bonuses
• Profit Sharing
• Professional Development Training
• Community of Unicorns