Operations Associate

Summary

Join Educate!, a leading non-profit, as an Operations Associate supporting the US/Europe team's HR, administration, and accounting functions. This pivotal role requires strong organizational and project management skills, attention to detail, and the ability to collaborate effectively. Responsibilities include assisting with HR tasks, accounts payable, and general operational support. The ideal candidate will be highly organized, detail-oriented, and eager to contribute to positive change. The position offers a competitive salary, benefits, and the opportunity to work remotely with flexible hours. International travel to East Africa is required.

Requirements

• 2-5 years of experience in a similar role, preferably in a fast-paced environment
• Excellent organizational skills and natural sense of how to prioritize a wide range of important tasks
• Strong attention to detail and ability to follow through and follow up
• Strong communication and interpersonal skills, with the ability to collaborate effectively with team members at all levels
• Proficiency in Google Workspace, Microsoft Office Suite and other relevant software applications – you are adept at learning new tools and technologies
• Self-directed and nimble – you don’t need daily direction from a manager to know how to spend your time. You are an “expert learner” and are naturally curious and good at figuring things out
• A positive attitude and healthy dose of humility – you know your value and find serving in a supportive role rewarding
• Travel from the US or UK to one or more of our East African offices (Kenya, Uganda, Rwanda, Tanzania) is required: (2) ~week-long trips in the first year, (1) per year thereafter

Responsibilities

• Assist in the implementation and maintenance of systems and tools to enhance operational efficiency, e.g. Google Drive creation / maintenance
• Support in the management of vendor relationships and procurement activities
• Assist in project management and coordination of cross-functional initiatives
• Help maintain Educate! website, including keeping job postings and staff profiles up to date
• Assist with conference registration and other logistics
• Coordinate international travel arrangements for various team members
• Assist with scheduling of All Hands calls
• Handle general office management tasks, including purchasing and tracking laptops for the team
• Handle various HR administrative tasks, including onboarding and offboarding of employees, contract creation, and maintaining employee records and databases
• Assist in the implementation and maintenance of US/Global HR policies and procedures
• Maintain tracker for monthly European payrolls; ensure all payroll was approved and fully processed
• Draft and send monthly report of all US / Europe HR happenings (e.g. new onboardings, offboardings, benefit changes, etc.)
• Assist in some financial operations, including accounts payable and budget tracking
• Assist the Controller with preparing basic reports and analyses
• Support the Controller in monitoring financial transactions and ensuring compliance with internal policies and procedures
• Collaborate with the Controller, Bookkeeper, and Financial Analyst to streamline operational processes and procedures i.e. payment processing flow

Benefits

• Health insurance with global coverage covered at 100% for employees and 50% for dependents
• Flexible work hours and ability to work remotely
• 403(b) retirement savings account with 3% match after 3rd anniversary
• Generous paid leave including one week of office closure over the winter holidays