Operations

Summary

Join Knock, a remote-first seed-stage startup, as their first operations hire. You will collaborate with founders to build a scalable hiring process, manage company operations, and contribute to business success. Responsibilities include driving company growth through various projects, managing company culture and operations (including all-hands meetings and company events), preparing board materials, and handling miscellaneous operational tasks such as hiring, accounts receivable, budgeting, and forecasting. The ideal candidate is obsessed with leverage and automation, data-driven, possesses excellent communication and spreadsheet skills, is a fast learner, organized, and excited to contribute meaningfully to an early-stage team.

Requirements

• Be obsessed with leverage and automation
• Love data and be experienced in SQL
• Be comfortable working with large sets of data to run data analyses
• Have excellent spreadsheet and modeling skills
• Have experience building sophisticated models that enable you and leadership to evaluate decisions on forecasts and spend
• Be a fantastic communicator
• Be a fast learner
• Be organized
• Be excited about the idea of joining an early-stage team where you can play a meaningful role in shaping the direction of the company and its culture
• Be a person who wants the agency to be able to make things happen on your own

Responsibilities

• Work with our CEO and leadership team on the following priorities: Projects that drive growth for the company. In a given quarter, this could be (i) diving into our sales and marketing efforts to understand where we’re driving the most effective return on paid spend, (ii) standing up a new dinner event series to drive pipeline, (iii) iterate and develop data-driven outbound strategies, (iv) iterating on our pricing model, and more
• Company culture and operations. Own all-hands meetings and organize the materials and speakers required for them. You’ll also help with one-off projects such as company offsites
• Board materials. You’ll help prepare materials that give our board the state of the business every quarter. You’ll be involved in the materials involved with fundraising as well
• Miscellaneous operations. Help manage operations work that our CEO currently owns. This includes systems for the company around hiring, accounts receivable, budgeting, and forecasting

Preferred Qualifications

Have experience with warehouse modeling tools such as DBT or Looker (LookML)