People Operations Coordinator

Summary

Join Thyme Care as a People Operations Coordinator and become an integral part of the People team, supporting a growing organization. You will serve as the first point of contact for employee inquiries regarding benefits, policies, and HR-related matters. Responsibilities include supporting new hire onboarding, leave of absence processes, maintaining internal Intranet pages, managing data within the PEO system, and contributing to core People processes. You will collaborate with other teams to ensure data accuracy and smooth processes. The ideal candidate possesses 1+ years of experience in administrative support, HR, or operations, excellent attention to detail, a customer-centric mindset, and proficiency in Google Suite and Slack. Success in this role requires acting with employees in mind, moving with purpose, comfort with ambiguity, detail-oriented execution, and a confidentiality-focused mindset.

Requirements

• 1+ year of experience in administrative support, human resources, or operations
• Excellent attention to detail with the ability to manage and optimize processes effectively
• Customer-centric mindset focused on delivering an excellent employee experience
• Enthusiasm for healthcare technology and/or the start-up space
• Proficiency in Google Suite and Slack

Responsibilities

• Serve as the first point of contact for employee questions related to benefits, policies, onboarding, our PEO (Justworks) and other HR-related topics
• Support and enhance our new hire onboarding experience by facilitating communications, background checks, and I-9 verifications, while seeking opportunities to streamline and automate processes
• Support the administration of leave of absence processes, ensuring compliance and correct submission of paperwork
• Help maintain the People pages on our internal Intranet, ensuring content is up-to-date, accessible, and engaging
• Manage data integrity within our PEO (Justworks), including benefits enrollment, PTO administration, employee record changes, and ad-hoc reporting
• Contribute to core People processes, such as audits, annual filings, Open Enrollment, and offboarding
• Collaborate cross-functionally with Finance, Recruiting, and IT teams to maintain accurate data and smooth processes

Preferred Qualifications

• Experience with onboarding, benefits, and/or HRIS systems a plus
• Act with our members in mind. You understand the importance of a smooth employee experience to support our larger mission of improving cancer care for our members
• Move with purpose. You’re biased to action, proactive, and highly organized. You know how to identify and prioritize employee needs and do what it takes to ensure that urgent and important needs are acted on immediately
• Comfort with ambiguity. You thrive in fast-paced, evolving environments where change is frequent and flexibility is critical
• Detail-oriented execution. You consistently produce accurate work, catch errors others might miss, and take pride in ensuring that systems, documentation, and communications are clear, compliant, and high-quality
• Confidentiality-focused mindset . You know the importance of building trust and keeping employee information confidential. You approach sensitive situations with the utmost discretion and protect employee and company information at all times

Benefits

• Equity
• Benefits