Operations Coordinator

Summary

Join Northwestern Medicine as an Operations Coordinator and contribute to our mission of providing better healthcare. You will monitor statistical targets related to billing and coding, collaborate with leadership to develop educational programs, and provide support to physicians and APPs on billing and coding matters. This role requires strong Microsoft Office skills, excellent communication and interpersonal skills, and critical thinking abilities. Northwestern Medicine offers competitive benefits, including 401(k) matching and lifecycle benefits. We are an equal opportunity employer and perform background checks as part of the hiring process. Learn more about our comprehensive benefits package by visiting our Benefits section.

Requirements

• Strong Microsoft Office skills (Word, Excel, PowerPoint)
• Excellent verbal, written, and presentation skills
• Demonstrates critical thinking skills
• Excellent interpersonal skills

Responsibilities

• Monthly monitoring of statistical targets. Including E&M level of services billed, use of modifiers (example, G2211), TCM visit volumes, and Medicare Annual Wellness Visits (AWV) volumes
• Communicates with clinical and administrative leadership across NMG to develop educational programs that address identified opportunities to improve billing coding accuracy and level of services billed
• Provides at-the-elbow support to physicians and APPs to address questions and trends in professional billing and coding

Preferred Qualifications

• Educational training / experience
• Epic, Billing and Coding experience
• Bachelor’s degree in related field (MHA, HIM), or currently enrolled in related program (AHIMA, RHIT, HIM)

Benefits

• 401(k) matching
• Lifecycle benefits
• Tuition reimbursement
• Loan forgiveness