Operations Director

Summary

Join CareBridge's Transformation Team as the Operations Director, a key leadership role focused on solving complex cross-cutting problems. You will collaborate across Product, Implementation, Account Management, and Operations to maximize value for patients and clients. This role offers immediate impact and valuable career advancement opportunities within a fast-paced, venture-backed startup. You will provide data-driven insights, support leadership, collaborate across divisions, and solve pressing challenges in value-based care. The position requires a Bachelor's degree and relevant experience, with preference given to candidates with healthcare experience and advanced degrees. Remote work options are available.

Requirements

• You have an eye for the details and are always looking for ways to improve
• You are results driven and focused on how to prove results through data
• You have superior problem-solving skills and don’t mind “rolling up your sleeves.”
• You are open to a fast-paced growth-stage startup where change is the norm
• You enjoy working with data and solving complex puzzles
• You are an expert with Microsoft Excel, Word, and PowerPoint
• Bachelor’s degree required
• Management consulting, investment banking, venture capital, private equity, fast-paced healthcare start-up/growth-stage company, or similar professional experience

Responsibilities

• Provide actionable, data-driven insights into the performance and trends of operations
• Support Operations and account management leadership to drive superior outcomes
• Collaborate across divisions to support company-wide strategic initiatives and product evolution
• Solve some of the most pressing challenges in value-based care today
• Further CareBridge’s mission of empowering its members every day
• Conduct other duties as assigned

Preferred Qualifications

• SQL reporting experience
• Advanced degree
• Significant industry experience
• General HCBS, Medicaid, Medicare, and/or Long-Term Support Services (LTSS) product and customer knowledge
• Healthcare experience and familiarity
• An entrepreneurial spirit. Must be a tenacious self-starter
• Flexible and adaptable to a constantly changing workload
• Must enjoy working in a fast-paced environment
• A sense of humor and a down-to-earth nature

Benefits

• Remote work
• Location: Nashville, or Chicago